Operations Officer

PERSON SPECIFICATION

Knowledge, Skills and Experience

Essential:

• A Degree in Business Administration, Supply chain, HR, Logistics, or relevant field.
• Excellent English, Kurdish, and Arabic, both written and verbal.
• Minimum 5 years of relevant work experience, preferably with NGOs.
• Proficient in Microsoft Office tools.
• Attention to detail and ability to multitask.

Nice to Have:

• Open-mindedness and self-confidence.
• Acceptance and understanding of humanitarian principles.
• Strong ethics, with ability to manage confidential data.
• High degree of autonomy.

Personal Attributes

• Confidentiality, integrity, and a sense of conflict-of-interest prevention.
• Self-motivation, courtesy, and humility.
• Team spirit and good management of interpersonal relationships.
• Know how to plan, take notes, and organize your work.
• Be flexible, dynamic, know how to propose initiatives.
• Be able to work under pressure.
• Effective communicator.
• Capacity to work in multicultural environments.

INSO’s Safeguarding Policy:

INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees and volunteers and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process. As such, the following safe recruitment practices will be applied:

• All offers of employment will be conditional on receiving at least three satisfactory professional references.
• INSO will ask candidates about significant gaps in employment history or frequent changes of employer and address.
• All essential qualifications and relevant professional accreditations and memberships will be verified.
• The successful candidate will be required to provide a valid proof of identity (passport, ID card).
• All new hires will receive an orientation in INSO’s safeguarding policy and procedures and associated documents (Code of Conduct, Whistleblowing etc.).
• All new hires will be required to sign and abide by the Code of Conduct as a condition of employment.

Terms & Conditions: 12 months contract with expected start date ASAP.

How to Apply

Interested applicants are invited to send a completed application (requirement below) to [email protected], referencing “Operations Officer” in the subject line of the email.

Only shortlisted candidates will be contacted for Interview.

Application requirements:

• Cover Letter specifying how you meet the mandatory requirements, how you intend to contribute to the main responsibilities, your motivation for applying, and what you hope to bring to INSO (1 page maximum).
• Updated CV (3 page maximum).
• Please do not send any additional information (such as copies of certificates, copies of diplomas, other writing samples, etc.) and keep the total size of your application under 2MB if possible.