Robinson Services
Job title:
Operations Support Manager
Company
Robinson Services
Job description
Operations Support ManagerAre you a dynamic, organised leader with a passion for security and a hands-on approach? Bidvest Noonan invites you to explore a fantastic opportunity as Operations Support Manager to support the operation and site teams. Our Operations Support Manager provide support to the Operations Team as well as our clients and internal departments to ensure that exceptional service levels are continually delivered.The role is designed to support our Operations Team for a number of large contracts, providing administrative and operational support as well as liaising with other departments and suppliers in order to provide the best service possible to clients.This is a varied and fast paced role within a busy group of teams! The right candidate will be expected to use their own initiative and be capable of thinking on their feet to resolve queries or issues.Responsibilities:
- Plan and prioritise tasks effectively to ensure each task is completed efficiently
- First point of contact for operation and site teams enquiries, to respond to and resolve customer requests through telephone calls and email.
- Providing advice, guidance and training to other to site team for using systems.
- Place orders for equipment, products and uniforms for site, arranging services such as with external service providers if needed..
- Provide a professional service in all internal and external communications.
- Adhoc and administration duties within the team – spreadsheets, presentations, letters etc
- Raising PO’s, and liaising closely with our suppliers to chase up any outstanding deliveries or issues relating to same.
- Invoicing queries support
- Assisting with pay queries.
Required Skills:
- Excellent organisational skills with the ability to prioritise and manage multiple tasks simultaneously.
- Strong communication, customer support and interpersonal skills
- Ability to resolve issues or problems and work as part of a team or independently.
- Excellent written and numeracy skills for preparing rosters, timesheets, and various reports.
- The ability to prioritise and manage a dynamic workload
- Strong MS Office skills -Excel, Outlook and Word
- Dependable and flexible
- Strong attention to detail with a high level of accuracy
Benefits:
- On-site parking
- Company Mobile phone and laptop (as required)
- Exclusive company discounts for various goods and services
If you’re ready to take on this challenging and rewarding role as a Operations Support Manager and contribute to our commitment to excellence, we encourage you to apply.Join Bidvest Noonan, where security meets leadership, and make a difference in the industry.About YouAbout UsBidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.
Expected salary
Location
United Kingdom – Ireland
Job date
Thu, 27 Mar 2025 07:58:17 GMT
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