Outcomes Reporting Manager

Job title:

Outcomes Reporting Manager

Company

WebMD

Job description

DescriptionPosition at WebMDMedscape, a division of WebMD, develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers.WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.Do you love data and answering key questions that matter most for identifying impact in healthcare education? Can you always find a way to make a message more succinct? Do you have a passion for mentoring others? If your answers are, “yes,” the Outcomes & Insights Manager may be the perfect fit for you! This role is part of the Impact & Insights team of Medscape Education. This role is responsible for the analysis and reporting of reach and impact of online education activities targeting Medscape’s physicians and healthcare professionals. The outcomes reports provide analysis of knowledge, competence, and behavioral impact as a result of participation in continuing medical education (CME) programs. This role ensures data from CME Outcomes reports are appropriately summarized and strategically-focused within the agreed timeline. This role also requires supervision experience. You will collaborate with cross-functional internal teams including sales, content, clinical strategy, and analytics and may present to external funders.The ideal candidate should have strong analytical, organization, communication, writing, and project management skills to develop reports for in collaboration with internal and external clients to support sales and revenue goals. They must have a proven ability to meet deadlines, while being proactive and detail-oriented.Responsibilities include:Provides highly skilled analysis and writing support to ensure data from CME Outcomes projects are appropriately summarized, strategically-focused, and completed within agreed priorities and timeline to the highest quality and with little to no supervision. Specific tasks include, but are not limited to:Supervise and mentor a team at least 1 research associateCollaborate with clinical strategists, content writers, and data analysts to create content for reportsCompile, write, and edit outcomes reports summarizing quantitative and qualitative analysis results that are aligned with educational objectives and project goalsCommunicate regularly with internal teams regarding project status and individual roles/responsibilities through email and project management tools (e.g., WorkFront)Work closely with the Data Analytics team to provide enhancement suggestions and assist with troubleshootingProvide feedback on outcomes deliverables to improve and enhance their qualityMaintain and enhance reporting template(s) and customize as needed using reporting tools such as Tableau, Excel and PowerPointEnsure deliverable, messaging and branding is consistent across business units and its productsDemonstrate competency regarding all outcomes and insights measurement productsMaintain a friendly and productive relationship through clear articulation and an effective communication style with internal and external stakeholdersContinuously identify opportunities for process improvementMay present to grant supporters with sales teamQualifications:BA/BS with 5+ years of relevant experience or MA/MS with 3+ years of relevant experience after degree completionSuperior ability to describe complex data and results to a non-technical audience both in verbal, written, and visual formatsExcellent technical writing skillsExperience evaluating interventions or programs (healthcare experience preferred)Attention to detail with high level of accuracyExcellent time management and organizational skills, with the ability to efficiently work on multiple tasks simultaneously in a highly deadline-driven environment, while taking into consideration stakeholders based across multiple time zonesPositive attitude/ very high energy with a willingness to accept varied assignments with a customer centric approachAbility to manage a high-volume workload in a dynamically changing environmentStrong verbal and written communication skillsExperience working on shared networks and cloud-based systemsModerate to advanced experience in Microsoft Excel and Microsoft PowerPointExperience with tools such as PowerBI, Tableau, or related softwarePreferred ExperienceAdvanced degree in relevant fieldProficiency with SQLExperience in health or education-related research or in certified medical education. This may include medical education/communications company, professional medical publisher, academic institution/ hospital/university center, medical society, etc.

Expected salary

Location

London

Job date

Sat, 30 Mar 2024 08:35:36 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (un-jobs.net) you saw this job posting.