Owner Support for Adopted Rescue Dogs – Volunteer

Job title:

Owner Support for Adopted Rescue Dogs – Volunteer

Company

Path of Hope Rescue

Job description

Owner Support for Adopted Rescue Dogs (PHR Owner Support) – Volunteer (unpaid)Job Name: PHR Owner SupportJob City – Spokane, WAJob Location – Spokane, WALocation: RemoteHours Required: 5 Hours/weekCompensation: Volunteer (unpaid)Summary: Our Owner Support Specialist is dedicated to assisting adopters in maintaining a healthy and happy relationship with their dogs, providing guidance on training, behavior, nutrition, and overall care. This role involves offering resources and personalized advice to help owners address any challenges they may face, ensuring they feel supported and capable of keeping their dogs. Additionally, the specialist handles the return process with empathy and efficiency when necessary, ensuring a smooth transition for both the dog and the owner. Strong communication skills, a compassionate approach are essential for success in this position.Rescue Mission: At Path of Hope Rescue we save pregnant dogs and puppies in high kill shelters in the South.Rescue Overview: Our Spokane, WA based Rescue strives to decrease the euthanasia rate of high risk dogs in the southern United States by transporting pregnant dogs and puppies to the Pacific Northwest to find adoptive homes. We do not have a kennel or building location and are 100% foster based We currently have two paid employees and rely heavily on volunteers and fosters.Vision: Eliminating euthanasia of dogs in the South by decreasing the amount of dogs breeding unchecked. Becoming the number one dog destination in Spokane and capitalizing on Spokanes love of Rescue Dogs.Core Values:Transparency – sharing the good with the badCommunity – dog loving people who treat each other wellIntegrity – doing what you say will doGolden Rule – treating others how you would want to be treatedOur Culture: Are you a God-fearing, freedom-loving American who believes in second chancesfor both people and pups? Path of Hope Rescue, a grassroots dog rescue located in Spokane, WA is looking for hardworking Americans to join our mission of saving pregnant dogs and puppies from high kill shelters in TexasNo NGO status here, we dont take a single penny from the governmentwere about rolling up our sleeves, taking responsibility for our own actions, and building a strong, positive community, one dog at a time. We reward merit, not DEI.We love dogs. At PHR you will find people who recognize your dog before they recognize you. Where its normal for your dog to have his own Instagram and people who expect to be invited to your dogs birthday party.We know dogs are family and should be treated that way. And we are driven by a shared passion to make sure every dog who isnt being loved, finds their way to a family. We care for each other and have created a community of people who love making a difference.Who You Are:A patriot who puts faith, family, and freedom above all else.Built tough, with a heart for dogsexperience is good, but grit matters more.Someone whod rather spit on bureaucracy than let it slow you down.A doer, not a talker. Gets sh*t done.Why Join Us?Join a crew that respects your traditional values and doesnt bend to the cultural rot out there.Protect the heart of Americaits dogs and its peoplewithout apology.Work with pups wholl repay your sweat with loyalty that shames most humans.Character Traits:AdaptableAnticipativeCompassionateConfidentConsiderateCourteousDecisiveEfficientEmpatheticHardworkingHonestHonorableIndependentIntuitiveMeticulousObservantOrganizedPassionatePatientPerceptiveReliableResourcefulResponsiveSelf-sufficientJob DescriptionThe PHR Owner Support Specialist is dedicated to assisting our adopters in maintaining a healthy and happy relationship with their dogs. This proactive approach helps to strengthen the bond between dogs and their owners, reducing the likelihood of relinquishment and promoting a positive, lifelong relationship and loyalty to the Rescue.This role involves providing comprehensive guidance on various aspects of dog care, including training, behavior management, nutrition, and overall wellness. The specialist offers personalized advice and resources to help owners address specific challenges they may encounter, such as separation anxiety, aggression, or dietary concerns. By offering solutions tailored to each unique situation, the specialist ensures that owners feel supported and equipped to care for their dogs effectively. Resources are provided by leadership and expert knowledge of dog behavior is NOT required. Instead a willingness to learn and seek out answers is more valued.In addition to helping owners keep their dogs, the PHR Owner Support Specialist also manages the return process when it becomes necessary. This aspect of the role requires a compassionate and empathetic approach, as it involves understanding the difficult circumstances that may lead to an owner deciding to return their dog. The specialist ensures that the process is handled smoothly and efficiently, minimizing stress for both the dog and the owner. They provide support and guidance throughout the transition, offering reassurances and information about next steps. By combining a deep understanding of canine care with strong communication skills and a compassionate attitude, the PHR Owner Support Specialist plays a crucial role in supporting both dogs and their owners, ultimately contributing to the well-being of both.Responsibilities:

• Serve as the primary contact for adopters seeking post-adoption support.
• Provide guidance on common adoption concerns, such as training, behavior, and health.
• Share resources to help adopters succeed in their transition.
• Document interactions and report on trends to improve support offerings.

Expectations:

• Excellent communication and interpersonal skills.
• Ability to work independently, providing consistent support remotely.
• Compassion and commitment to helping adopters and dogs build a lasting bond.
• A weekly commitment of 5 hours, with some flexibility for scheduling.

Hard SkillsCold CallingConflict ResolutionRisk AssessmentRisk ManagementSchedulingSoft SkillsAdaptabilityAnalysisAttention to detailCollaborationCommunicationConflict ResolutionCritical thinkingDeductive reasoningDependabilityEmotional intelligenceEmpathyFlexibilityInitiativeInterpersonal skillsOrganizationPatiencePersistenceProblem-solvingResilienceResponsibilitySelf-motivationSelf-starterStrategic thinkingTime managementVerbal communicationVisual communication

Expected salary

Location

Spokane, WA

Job date

Tue, 11 Mar 2025 23:22:21 GMT

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