Paediatric Specialist Nurses Support Secretary

Job title:

Paediatric Specialist Nurses Support Secretary

Company

NHS

Job description

If you have highly effective secretarial and organisational skills there is an opportunity to join the Paediatrics Admin Team as a Support Secretary supporting the Specialist Respiratory Nurses and the rest of the Team.Main duties of the jobWe are looking for an individual who has the ability to communicate effectively with colleagues, patients and the medical staff.Previous secretarial/administration experience and excellent typing skills are essential. Knowledge of medical terminology is desirable but not essential.Our ideal candidate will be flexible and adaptable and willing to work as part of our busy but supportive team.If you think you have the qualities to fill this post then we would like to hear from you.Training and support will be given to the successful candidate.About usAt UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in ourOutstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it – because we know that to look after others we must first look after ourselves.As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.Date posted24 December 2024Pay schemeAgenda for changeBandBand 3Salary£24,071 to £25,674 a year per annum, pro rataContractPermanentWorking patternPart-time, Flexible workingReference number279-6869215-DEC24Job locationsSt Richard’s HospitalSpitalfield LaneChichesterPO19 6SEJob descriptionJob responsibilitiesTyping of clinic letters/discharge summaries as appropriate within the speciality and other correspondence from audio dictation using Word. Prioritising work according to changing demands.Presenting respiratory test results and reports together with the relevant medical case notes to Specialist Nurses for review.Ensuring that filing/scanning is carried out on a regular basis on Patient Management System(Evolve).Use and obtain information from the Patient Administration System (Careflow).To maintain good communication with the Nursing Team and Consultants, their supporting staff and other staff within the department, as well as patients and members of the public.Dealing with telephone enquiries from patients, relatives, GPs and other departments within the Trust and other hospitals.Liaising with internal and external professionals and departments and the general public as and when required, in a friendly, professional and courteous manner.Liaising with other secretarial staff, particularly within the same directorate, and to ensure that cover arrangements are facilitated by working as a team member.Dealing with general enquiries in an appropriate and sensitive manner as efficiently as possible either in person, over the telephone or in writing from staff, patients and the general public— Please see the Job description & Person Specs for full details — Job descriptionJob responsibilitiesTyping of clinic letters/discharge summaries as appropriate within the speciality and other correspondence from audio dictation using Word. Prioritising work according to changing demands.Presenting respiratory test results and reports together with the relevant medical case notes to Specialist Nurses for review.Ensuring that filing/scanning is carried out on a regular basis on Patient Management System(Evolve).Use and obtain information from the Patient Administration System (Careflow).To maintain good communication with the Nursing Team and Consultants, their supporting staff and other staff within the department, as well as patients and members of the public.Dealing with telephone enquiries from patients, relatives, GPs and other departments within the Trust and other hospitals.Liaising with internal and external professionals and departments and the general public as and when required, in a friendly, professional and courteous manner.Liaising with other secretarial staff, particularly within the same directorate, and to ensure that cover arrangements are facilitated by working as a team member.Dealing with general enquiries in an appropriate and sensitive manner as efficiently as possible either in person, over the telephone or in writing from staff, patients and the general public— Please see the Job description & Person Specs for full details —Person SpecificationQualitifcationsEssential

• GCSE or equivalent in English and Maths

Desirable

• RSA II typing/word processing or equivalent
• RSA III typing/word processing or equivalent

SkillsEssential

• Accurate audio typing. Good numeracy and literacy skills.
• Effective and accurate keyboard skill.
• Good knowledge of MS Office.
• Office experience.
• Excellent communication skills.

Desirable

• Previous experience in an acute/healthcare setting
• Understanding/experience of medical terminology
• Understanding of hospital environment

People Management and DevelopmentEssential

• Ability to develop and maintain supportive relationships within the team.
• Flexibility and adaptability to changing situations.
• Ability to deal with challenging situations with empathy/tact/diplomacy.

Desirable

• Previous experience of working as part of a team

Specific RequirementsEssential

• Proven organisational skills.
• Ability to prioritise workload and work to deadlines.
• Ability to multi-task.
• Ability to maintain patient confidentiality.

Desirable

• Maintain a tidy work area.
• Experience of working with IT System.

Freedom to ActEssential

• Ability to use own judgement/initiative.
• Ability to problem solve and adapt to changing situations.
• Ability to reflect on own work/accept and manage change.

Equality, Diversity, and InclusionEssential

• Evidence of having championed diversity in previous roles
• Evidence of having undertaken own development to improve understanding of equalities issues

Person SpecificationQualitifcationsEssential

• GCSE or equivalent in English and Maths

Desirable

• RSA II typing/word processing or equivalent
• RSA III typing/word processing or equivalent

SkillsEssential

• Accurate audio typing. Good numeracy and literacy skills.
• Effective and accurate keyboard skill.
• Good knowledge of MS Office.
• Office experience.
• Excellent communication skills.

Desirable

• Previous experience in an acute/healthcare setting
• Understanding/experience of medical terminology
• Understanding of hospital environment

People Management and DevelopmentEssential

• Ability to develop and maintain supportive relationships within the team.
• Flexibility and adaptability to changing situations.
• Ability to deal with challenging situations with empathy/tact/diplomacy.

Desirable

• Previous experience of working as part of a team

Specific RequirementsEssential

• Proven organisational skills.
• Ability to prioritise workload and work to deadlines.
• Ability to multi-task.
• Ability to maintain patient confidentiality.

Desirable

• Maintain a tidy work area.
• Experience of working with IT System.

Freedom to ActEssential

• Ability to use own judgement/initiative.
• Ability to problem solve and adapt to changing situations.
• Ability to reflect on own work/accept and manage change.

Equality, Diversity, and InclusionEssential

• Evidence of having championed diversity in previous roles
• Evidence of having undertaken own development to improve understanding of equalities issues

Expected salary

£24071 – 25674 per year

Location

Chichester

Job date

Thu, 26 Dec 2024 07:52:14 GMT

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