Patient Admissions Specialist

This position is a remote position.  

Job Summary

Provides administrative support services for patient care to include scheduling and confirming a large volume of appointments and surgeries via telephone, web, email, and in-person utilizing exceptional patient and customer service skills. Maintains accurate databases and records and ensures all forms and paperwork are completed and correct. Performs more advanced financial functions.

Essential Functions 

This position is a remote position.  The Patient Admission Specialist (PAS) serves as the initial point of contact for patients seeking care at the school and plays a critical role in creating a “private practice” experience for the patient from the start.  This position is responsible for answering a high volume of telephone calls on the school’s primary phone line; conveying requested information in and friendly and courteous manner; obtaining necessary information from patients to schedule initial screening appointments and transferring calls to specialty clinics when appropriate.  

Physical Effort 

This position is primarily sedentary and requires long periods of sitting and answering calls.  

The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.

The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets.

 
Assignment Category Full-time regular
Job Classification Staff.Patient Services Coordinator
Job Family Health Professionals
Job Sub-Family Clinic Operations
Campus Pittsburgh
Minimum Education Level Required High School Diploma/GED
Minimum Years of Experience Required 1
Will this position accept substitution in lieu of education or experience?  Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.
Work Schedule Monday-Friday, 8:00 a.m.-4:30 p.m.
Work Arrangement Remote: Teams working from different locations (off-campus).
Hiring Range TBD Based Upon Qualifications
Relocation Offered No
Visa Sponsorship Provided No
Background Check For position finalists, employment with the University will require successful completion of a background check
Child Protection Clearances Not Applicable
Required Documents Resume, Cover Letter
Optional Documents Not Applicable