PIC Regional Director, Central Canada

Job title:

PIC Regional Director, Central Canada

Company

Scotiabank

Job description

Requisition ID: 191518

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose of Job

The Regional Director, Private Investment Counsel (PIC) is responsible for the development and achievement of the region’s overall investment portfolio growth, sustainable revenue generation strategies, market strategies, profit planning, and the achievement of sales goals through the profitable delivery of superior client service and high-quality solutions for our business clients. This work is done in accordance with client expectations and in compliance with the bank and business line’s policies and procedures.

This role will have management responsibility, thereby covering all distribution markets in Ontario (except the Greater Toronto Area (GTA), Ottawa and Kingston. This position will be physically located in one or more Scotia Wealth Management offices within the Ontario Region with a national scope on driving business initiatives and programs.

The Regional Director will be responsible for leading and coaching their team to ensure they have the skills and knowledge to provide the full range of PIC services and solutions. The incumbent will also be expected to maintain and nurture a close, collaborative working relationship with other Scotia Wealth Management and Scotiabank business heads in the region, with a focus on providing a holistic Wealth Management offering to clients, deepening and broadening Scotiabank client relationships.

The Regional Director plays a key role in the bank and business line’s mandate to manage risk and to comply with regulatory requirements. The successful incumbent is expected to create an environment in which their team pursues effective and efficient operations in their respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk.

Major Accountabilities:

1. Develop and executes strategic business plans by:

Negotiating and executing the region’s overall investment portfolio growth and sustainable revenue generation strategies, market strategies, profit plans and sales goals;

Leading the execution of the PIC Value Proposition across the assigned region;

Providing direction and support to direct reports for resolution of complex client issues in a timely manner;

Developing a visible community profile for Scotia Wealth Management and PIC and maintaining relationships with the region’s top clients, to reinforce the value the Bank places on their business;

Developing and maintaining an external network of Centers of Influence (COI) for external business referrals and development opportunities;

Serving as the primary leadership contact for the region, establishing close working relationships with other Scotia Wealth Management business lines, including Wealth Management Client solutions and other business partners across Scotiabank in order to create business line awareness and generate internal referrals;

Representing Scotiabank at various industry and regulatory functions in the region.

2. Lead the sales/service management strategy by:

Leading, coaching and motivating the team to exceed profit plan and sales objectives and recognizing/rewarding sales/service excellence;

Providing effective and timely training and performance management;

Providing leadership support to relationship managers in acquiring new Scotiabank relationships;

Developing a broad knowledge base to ensure all client facing team members have skills necessary to promote the full suite of Wealth products and services;

Championing and facilitating the sharing of best practices to enhance client and relationship managers experiences (e.g. strategy & business development campaigns);

Managing the overall quality and timeliness of client service in compliance with corporate policies and procedures, the operation document(s), legislation, and court precedent.

3. Lead the risk management strategy for the region by:

Managing escalated clients complaints, claims, legal actions and regulatory reviews, examinations to ensure timely resolution and implementation of effective corrective actions;

Supporting Managing Director and overall PIC business with proactive and timely feedback on business risk, solutions and industry best practices;

Maintaining a high degree of working knowledge of regulatory and legislative requirements in all jurisdictions within assigned region, consulting with subject matter experts if/when the need arises;

Ensuring the region complies with all regulatory and compliance requirements including Privacy, Anti-Money Laundering/Anti-Terrorist Financing, FATCA, QI, Know Your Customer, CASL;

Providing direction and support for unit audits and ensuring timely responses to any audit findings and sustainment of corrective activities;

Escalating fraudulent activities, unusual occurrences, issues/deficiencies/trends to the PIC Managing Director.

4. Oversee compliance management for the region by:

Maintaining oversight of local supervisory functions and Tier 1 compliance requirements;

Partnering with Compliance to create and maintain regulatory policies and procedures including assigned authorities and limits;

5. Ensure operational effectiveness for the region by:

Managing the regional profit plan (e.g. revenue planning, expenditures, etc.);

Executing the PIC recruitment strategy for the region;

Maintaining a succession plan, including providing input into the Bank’s Leadership Resource Planning process;

Completing human resource complement plan, monitoring staffing levels and making adjustments to plan as appropriate to meet business levels and needs;

Through strong collaboration with the PIC Executive Office team, ensure due diligence in operational processes related to technology, process enhancements and adoption of best practices in investment management;

6. Provide leadership to motivate and develop individual and team performance by:

Fostering and developing a strong, positive team environment, driving employee empowerment, innovation and a high degree of engagement;

Driving the internal communications process by ensuring all employees are aware of key projects, corporate goals and ongoing critical changes affecting clients;

Exhibiting an ability to listen, negotiate and communicate goals;

Ensuring the performance management process is in place and employee development is a priority for all employees on the team;

Regularly scheduling one-on-one coaching with direct reports;

Identifying and supporting training and developmental needs of team members and participation in the development of training programs;

Managing staffing requirements and departmental workloads.

Fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team

Education/Work Experience/Designations

University Degree (Business, Economics, Accounting, Finance)

CIM, or CFA obtainment within 18 months of hiring is required

10+ years in the investment industry, strong preference for wealth management experience

Functional Competencies:

Thorough investment management know-how and depth of experience required as it relates to understanding economic and market data in order to describe Canadian Wealth Management’s investment strategy to partners and clients;

Solid understanding of Canadian Wealth Management objectives, strategies and structures;

Knowledge of competitive offerings, market trends, economic conditions, and the regulatory environment;

Through knowledge of Scotiabank investment and banking offerings within Wealth Management and Canadian Banking network;

Proven strategic and tactical planning skills and proven ability to execute against the plan;

Strong sales management and leadership skills to ensure the highest service standards and appropriate resources are made available to the Bank’s highest value clients;

Strong interpersonal, verbal communication and negotiation skills and professionalism are essential to effectively leading sales team, and managing sophisticated clients, prospects, and COIs.

Working Conditions

Frequent travel to all offices of responsibility

Occasional travel to head office, or other locations across Canada

Must be in a physical office location at least four days per week

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Expected salary

Location

Toronto, ON

Job date

Wed, 07 Feb 2024 23:02:20 GMT

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