Braze
Job title:
Platform Software Engineer
Company
Braze
Job description
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.WHAT YOU WILL DOOverview:Platform Software Engineers (PSWEs) focus on building and automating infrastructure services to provide a seamless developer experience. They work closely with infrastructure engineers and application developers to design scalable, automated solutions that empower product engineers to deliver features faster while maintaining operational excellence. PSWEs aim to reduce toil and enhance developer productivity by abstracting infrastructure complexities into reliable, intuitive services.Collaboration Between Platform Roles:Both PSWEs and PIEs are integral to building the compute/services platform, aligning their expertise to achieve a common vision:
-Platform Software Engineers create user-friendly interfaces, APIS and APIs to abstract infrastructure complexities
-Platform Infrastructure Engineers build and maintain the robust, scalable systems and automations that power these abstractionsThis partnership ensures NERV delivers a comprehensive Platform as a Service (PaaS) experience with automated operations, empowering product engineers to innovate without operational burdens.Responsibilities:1) Service Development and Automation:
-Design, develop, and maintain internal Infrastructure-as-a-Service (IaaS) platforms that simplify infrastructure provisioning and management
-Create scalable, API-driven services to automate tasks like database provisioning, message queue management, and Kubernetes resource orchestration
-Build centralized tools and automation frameworks to reduce operational overhead for application teams2) Collaboration with Engineering Teams:
-Partner with teams to define and implement IaaS products, enabling faster build and deployment cycles
-Provide consultation to application engineers on leveraging platform services effectively
-Ensure platform services align with NERV’s vision for seamless developer operations3) Operational Excellence:
-Integrate monitoring and alerting strategies into the development lifecycle, focusing on identifying trends and potential issues before they impact users
-Participate in on-call rotations, focusing on incident response, root cause analysis, and proactive system improvements
-Champion best practices in observability and reliability, ensuring that platform services are designed with operational excellence in mind from the outset4) Innovation and Continuous Improvement:
-Experiment with and integrate cutting-edge technologies to enhance the platform’s capabilities
-Maintain an iterative approach to improving platform services, ensuring they remain aligned with user needsWHO YOU AREExperience:
-5+ years in software engineering, with a focus on large-scale systems
-Proven expertise in building API-driven infrastructure services and tools
-Familiarity with Kubernetes, CI/CD systems, and observability practicesSkills:
-Strong understanding of system design principles, distributed systems, and cloud-native architecture
-Proficiency in programming languages commonly used for platform development (e.g., Python, Go, Ruby)
-Ability to manage and prioritize multiple tasks in a dynamic environmentMindset:
-Proactive problem-solver with a passion for automation and reducing toil
-Collaborative and communicative, with a strong focus on documenting solutions for team efficiency
-Committed to improving developer experience and operational excellenceWHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country . More details on benefits plans will be provided if you receive an offer of employment.From offering comprehensive benefits to fostering flexible environments, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
- Community engagement opportunities throughout the year, including an annual company-wide Volunteer Week
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In’s Best Places to Work. In 2024, we were included in U.S. News & World Report’s Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women.
Additionally, we were featured in Great Place to Work UK’s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology.You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYERAt Braze, we strive to create equitable growth and opportunities inside and outside the organization.Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We’re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you. Please see our for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
Expected salary
Location
London
Job date
Thu, 20 Feb 2025 08:29:34 GMT
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