Portering Assistant Team Leader

Job title:

Portering Assistant Team Leader

Company

NHS

Job description

The Porters in the Facilities Department undertake the operational delivery of Portering, Mail, Logistics and Waste services within the Trust ensuring that a safe, compliant and quality service is delivered.The role supports both staff and patients in the professional delivery of services that ensure people and items are moved around the Trust, as required to achieve clinical and facilities requirementsThe role contributes to the operational delivery for the Trust wide portering, mail and waste services and supports in the provision of a highly responsive Facilities service to all areas of the Trust to ensure the Trust’s performance requirements are actively supported and delivered with the patient as a customer.In fulfilling the role Porters will be proactive in working closely with all Trust Care Groups, Directorates, Departments and Team across the Trust and beyond, providing expertise on best practice, effectiveness in portering, mail and waste operational deliveryMain duties of the jobThe post holder is expected to:Provide and assist with the provision of the services described below to a high standard, to assist with the effective operation of the hospital organisation where the aim is patient care.Develop and maintain good working relationships with service users, patients, visitors, staff and managers as well as external agencies providing services to the Trust.Communicate and act in a positive manner, which will promote the organisation, by maintaining standards being professional compassionate and caring at all times.Maintain a high standard of personal dress/uniform, conduct and deportment in keeping with the nature of your duties, ensuring that the duties carried out will reflect to the credit of the department and Trust.Attend yearly statutory training, which will include but not be limited to Minimal Handling, Basic Life Support (Resuscitation), Control of Infection, Fire and Health & Safety.Attend training courses and development sessions when required, communication and briefing meetings, communicating positively contributing to the teams and Departments objectives.About usJoin the Royal Berkshire NHS Trust and be part of an organisation that is dedicated to providing outstanding patient care while fostering a supportive and collaborative work environment. At RBH, you’ll have the opportunity to grow your career within a forward-thinking trust that values innovation, teamwork, and professional development. We offer diverse roles in our support services, ensuring that every employee can make a meaningful impact on patient outcomes.If you’re passionate about making a difference in healthcare, we’d love for you to be a part of our team!Date posted19 February 2025Pay schemeAgenda for changeBandBand 3Salary£24,071 to £25,674 a year per annumContractPermanentWorking patternFull-timeReference number193-6997020CORB3POTJob locationsRoyal Berkshire HospitalReadingRG1 5ANJob descriptionJob responsibilitiesYou are responsible for:Undertaking in a competent and safe manner range of task to the required standards, frequencies and schedules & on an ad hoc basis in line with the Departments policies and procedures. Pay due regard & observe all Health and Safety procedures including minimal handling regulations the appropriate use of PPE and equipment, COSHH Regulations, HTMs and Infection control protocols.Maintaining a clean safe & tidy working environment at all times, switching of unnecessary lights and report any relevant cleaning or Site tidiness issues to the Housekeeping or Estates Departments. Ensuring the following services / duties are carried out which will include but not be limited to: All patient movement: By the use of general and specialist equipment, transfer patients by trolley/stretcher & wheelchair to and from wards and departments (including mortuary duties), Using the equipment and method of transfer as advised by medical staff to transfer the patient in a safe and secure manner that maintains patients privacy and dignity in line with departmental policies and procedures. Ensuring specialist supporting medical equipment is transferred and erected in a safe manner. Chaperoning and escorting of patients visitors and staff. Delivery and collection of clinical & non clinical itemsIncluding: furniture, beds trolley, post, records & notes, food trolleys, goods, medical gasses & pharmaceuticals & pathology stores, mattresses, sterile goods, clean and soiled linen, equipment, specimens and other products and goods. Segregation and disposal of all waste, equipment & furniture. Complete all supporting documentation relevant to the transfer of goods; e.g. chain of Custody Documents. Maintenance / cleaning of portering equipmentChecking, reporting and taking out of service any portering equipment as necessary in line with department policies and procedures.Use of equipment:The safe use and operation and use of all equipment & tool to carry out and support hospital activity including, but not limited to, hand held/electrical/mechanical/battery operated tugs & equipment, housekeeping and domestic cleaning equipment, general maintenance tools, compactor, patient lift and stair climber.Semi- skilled maintenanceChanging of bulbs/ lamps cleaning of light diffusers, cleaning of grilles/louvers, basic plant cleanliness & maintenance, battery replacement, fixing of shelves and racking, unblocking of toilets basins sinks & sluice, vent radiators, window & door maintenance safety & security. Ensuring equipment & tools are used cleaned stored and maintained correctly.Job descriptionJob responsibilitiesYou are responsible for:Undertaking in a competent and safe manner range of task to the required standards, frequencies and schedules & on an ad hoc basis in line with the Departments policies and procedures. Pay due regard & observe all Health and Safety procedures including minimal handling regulations the appropriate use of PPE and equipment, COSHH Regulations, HTMs and Infection control protocols.Maintaining a clean safe & tidy working environment at all times, switching of unnecessary lights and report any relevant cleaning or Site tidiness issues to the Housekeeping or Estates Departments. Ensuring the following services / duties are carried out which will include but not be limited to: All patient movement: By the use of general and specialist equipment, transfer patients by trolley/stretcher & wheelchair to and from wards and departments (including mortuary duties), Using the equipment and method of transfer as advised by medical staff to transfer the patient in a safe and secure manner that maintains patients privacy and dignity in line with departmental policies and procedures. Ensuring specialist supporting medical equipment is transferred and erected in a safe manner. Chaperoning and escorting of patients visitors and staff. Delivery and collection of clinical & non clinical itemsIncluding: furniture, beds trolley, post, records & notes, food trolleys, goods, medical gasses & pharmaceuticals & pathology stores, mattresses, sterile goods, clean and soiled linen, equipment, specimens and other products and goods. Segregation and disposal of all waste, equipment & furniture. Complete all supporting documentation relevant to the transfer of goods; e.g. chain of Custody Documents. Maintenance / cleaning of portering equipmentChecking, reporting and taking out of service any portering equipment as necessary in line with department policies and procedures.Use of equipment:The safe use and operation and use of all equipment & tool to carry out and support hospital activity including, but not limited to, hand held/electrical/mechanical/battery operated tugs & equipment, housekeeping and domestic cleaning equipment, general maintenance tools, compactor, patient lift and stair climber.Semi- skilled maintenanceChanging of bulbs/ lamps cleaning of light diffusers, cleaning of grilles/louvers, basic plant cleanliness & maintenance, battery replacement, fixing of shelves and racking, unblocking of toilets basins sinks & sluice, vent radiators, window & door maintenance safety & security. Ensuring equipment & tools are used cleaned stored and maintained correctly.Person SpecificationEducationEssential

• oEvidence of adequate level of education
• oDemonstrate adequate level of literacy and numeracy skills
• oEvidence of willingness to undertake training and development

ExperienceEssential

• oCustomer services experience
• oIs Customer focused.

Desirable

• oHave experience of one of the facilities disciplines or related areas

Person SpecificationEducationEssential

• oEvidence of adequate level of education
• oDemonstrate adequate level of literacy and numeracy skills
• oEvidence of willingness to undertake training and development

ExperienceEssential

• oCustomer services experience
• oIs Customer focused.

Desirable

• oHave experience of one of the facilities disciplines or related areas

Expected salary

£24071 – 25674 per year

Location

Reading

Job date

Sat, 22 Feb 2025 08:11:10 GMT

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