Royal Bank of Canada
Job title:
Private Banking Fulfillment Officer
Company
Royal Bank of Canada
Job description
Job SummaryJob DescriptionWhat is the opportunity?The Private Banking Fulfillment Officer supports the Private Banking business by delivering operational expertise and support to enable fulfillment of client requests in an effective, efficient, and client-focused manner. These requests include transactions, wire payments, investigations, and account openings. You will be working Monday to Friday from 11:30 a.m. to 8:00 pm. (with possibility of shift change from 9am to 6pm) and will have the opportunity for a hybrid work environment with the ability to work remotely two days per week in addition to working onsite at our Place Ville Marie office three days per week.What will you do?Provide superior execution and delivery of client transactions and maintenance in an efficient mannerAct as the problem resolution champion leveraging appropriate partners to resolve client concernsDemonstrate knowledge and understanding of operational processes, including account opening and maintenanceIdentify and recommend solutions to improve efficiencyWhat do you need to succeed?
Must-haveBilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.Superior client servicing skills and professional attitude at all timesSolid experience in branch operations, including all Service Platform transactions, wire payments, foreign exchange contracts, CART, Sales Platform account openings, etc.Strong working knowledge of Microsoft 365 appsMeticulous attention to detail and strong organizational skillsWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.Challenging workVariety of assignmentsA strong and diverse teamManagement that supports your work and progressionJob Skills Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time ManagementAdditional Job DetailsAddress: 1 PLACE VILLE MARIE:MONTRÉALCity: MONTRÉALCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: PERSONAL & COMMERCIAL BANKINGJob Type: RegularPay Type: SalariedPosted Date: 2024-12-16Application Deadline: 2024-12-26Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .
Expected salary
Location
Montreal, QC
Job date
Thu, 19 Dec 2024 06:09:14 GMT
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