Quality Assessor – Compliance

Job title:

Quality Assessor – Compliance

Company

Just

Job description

At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail.Quality AssessorHybrid- London/ReigateAbout the roleWe are looking for a Quality Assessor- HUB Compliance who will identify and report risk within our HUB business (part of Just Group) and collate MI to help meet the company’s customer and conduct principles.In this role you will understand and respond effectively to ever changing needs of all customers; reviewing and recommending improvements to the systems and controls that are in place to ensure both internal and external customers are treated fairly.There will also be elements of supporting the Group Compliance and Group Internal Audit division as a whole.ResponsibilitiesThe primary focus of the role is to provide a Quality Assurance (QA) service ensuring that ‘best advice’ and ‘best practice’ are adopted in HUB Financial Solutions’ direct sales to customers (via both field and telephone based advice) and in all areas of the company’s procedures and processes. Proactively supporting HUB to examine quality throughout all HUB operations to extend to any future areas of advice / service.Effectively support current regulatory and procedural requirementsThe role holder will also contribute to the maintenance of a robust Consumer Duty cultureProviding support as required to the Group Compliance function in meeting its ‘Conduct & Customer Risk objectives’ as and when workloads and resources allow.Skills & ExperienceCII CF1 qualification (or equivalent) – Ideally before starting the roleWilling to work towards obtaining – CII Certificate in Equity Release (or equivalent) & CII CF8 (or equivalent)Financial Services QCF level 3 and 4 qualifications (or equivalent) is desirableExperience within a Verification, Quality Assurance and / or Compliance business function would be beneficial.Experience in Pensions Review and / or as a Technical Consultant / Financial Adviser / Para-planner would be beneficial.Detailed knowledge of the complexities of the retirement market, in particular Equity Release, Care Funding and Guaranteed Income for Life / Annuities.Excellent interpersonal, analytical and organisational skills.Excellent communication skills – both oral and written.Possessing an attention to detail with a focused commitment to achieving quality.Good level of IT literacy, including Microsoft Office packages.Company BenefitsA Competitive Salary, Pension Scheme and Life AssuranceAlong with 25 Days Annual Leave plus an Additional Day on us for your BirthdayPrivate Medical Cover and Income Protection, just in caseA generous and highly achievable bonus scheme – paid annually based on individual and company performance against targetsOpportunity to progress within your career both in-role and within the companyFREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site)A variety of Employee Funded Benefits available to you via our Online Benefits PortalPlus, several additional purchase options available for you and your loved onesAbout UsWe’re a FTSE 250 Financial Services company who specialise in retirement solutions and right now, our world is moving pretty quickly.How people work, save, and plan for the future is all changing. A new generation of retirees needs a new kind of retirement company. A company who will look for new ways of doing things – and will always put the customer first.That’s who we are. We’re a company on a mission: to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement. And with you on our team, we’re going to make sure they get it.We’ve built our sustainability strategy around the United Nations Sustainable Development Goals (SDG) and have selected goals where we believe we can make the most difference. By aligning our activity with these global goals, we can make sure we play our part in addressing the wider issues facing the planet and leave a positive legacy to the world. You can read more about our sustainability strategy .Diversity, equity and inclusion are priorities for us. Having a diverse, talented workforce with colleagues of different backgrounds, world views and experiences is the right thing to do. It’s also the most effective way to succeed, innovate and better serve our customers now and in the future. We are committed to our targets on gender and ethnicity and run a number of successful mentoring and sponsorship programmes for our colleagues from diverse backgrounds. We have multiple active employee network groups which champion issues including gender, ethnicity, sexual orientation, disability and neurodiversity. You can read more about our DE&I strategy and commitments .What’s clear about working at Just is that we care. We care about our customers, our purpose, our environment, inclusivity, wellbeing and most importantly – each other. We look forward to welcoming you to the team soon.

Expected salary

Location

London

Job date

Sun, 15 Dec 2024 04:22:35 GMT

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