South End City Council
Job title:
R2R103193 – 106529 – Parking Permit and Appeals Officer
Company
South End City Council
Job description
Your New Organisation:Southend on Sea City Council is a Unitary local authority, providing vital services to meet the needs of the local community. We employ around 1,800 staff who are working alongside our partners and local communities to deliver the city vision and make lives better for the people of Southend.Working for Southend on Sea City Council offers a challenging and rewarding career in local government within a collaborative and innovate environment, with the benefit of flexible working practices to support a positive work life balance. As a Unitary Authority we are responsible for all local government functions ranging from social services, transport, public health and parks through to planning, trading standards, community safety and education, so we offer a wide range of career opportunities. The diversity of our economy and communities and investment in a number of exciting regeneration projects makes our Council a great place to work, learn and make a difference. Your new role:Southend-on-Sea Borough Council is offering a great opportunity for Parking Pernit and Appeals Officer to join Parking Team on a full time and permanent basis.As a Parking Pernit and Appeals Officer, you will be responsible for the administration and processing of the Councils parking permits. This will include all aspects of the system, the processes for issuing permits and recommending efficiencies were identified to senior management. You will deal with the day-to-day administration, processing and stage progressions of Penalty Charge Notices (PCNs) to ensure a high recovery rate and identify and report to senior management of errors in the issuing of notices.You will work in collaboration with the council’s parking enforcement provider and play a key role in the smooth operation of the council’s parking contracts.What you’ll need to succeed:To be successful in this role, at least two years administration experience working within parking & enforcement is essential. It is essential that you have experience is using a number of IT systems symology, Mysouthend, Traffweb, Si-dem, Heycentric ,Mobon, Civica, RingGo and Park flow, Sagoss Service Desk, including Traffic Penalty Tribunal & Enforcement Agents Portals.You need to have working knowledge of relevant parking, data protection and health & safety legislations. Comprehensive, up to date knowledge of parking, environmental crime and street work related legislation and best practice is also essential. You also need to have a good understanding of TRO’s so as to validate that PCN’s have been issued compliantly.What you’ll get in return:When joining the council, you can enjoy a range of benefits including: 25 days annual leave, flexible working and excellent training and development opportunities. They are committed to ensuring that you are supported in this varied and challenging role with the appropriate level of training. A full list of benefits provided by Southend Council can be viewed on the “Why Work For Us?” tab. What you need to do now:If you are interested in this role, please click ‘apply online’ to forward an up-to-date copy of your CV.If you would like a copy of the Job Description pleasePlease note: Applications for this vacancy may close prior to the date advertised above so you are advised to apply as soon as you are able to.The Council is an equal opportunities employer. We welcome applications, regardless of race, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief.
Expected salary
£32115 per year
Location
Southend-on-Sea, Essex
Job date
Tue, 24 Dec 2024 05:42:52 GMT
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