Receptionist

Job title:

Receptionist

Company

NHS

Job description

Ongar Health Centre is pleased to be recruiting for an organised and friendly receptionist to join their busy team on a part-time basis. The position is for 13.5 hours per week, although some flexibility is required to cover additional/alternative hours for colleagues.The hours are as follows:

• Monday 10:30 – 18:30
• Wednesday 12:00 – 18:30

The successful candidate must be able to undertake a range of administrative duties to support the multidisciplinary team and have the ability to organise/prioritise their own workload on a day to day basis.We welcome applications from organised, adaptable, and friendly individuals who are keen to help us provide high levels of customer service.Main duties of the job

• Assisting and directing patients.
• Making appointments via telephone and face to face.
• Dealing with queries and requests for information from patients or clinicians.
• Advising patients of practice procedures.
• Registering new patients.

About usOngar Health Centre is busy training practice yet friendly dispensing practice, serving a patient population of 12,000 and operating from purpose built premises.Supporting your work life balance and professional development is important to us, we can offer the following benefits:

• Supportive and friendly environment
• Flexible working hours
• Peer support

We use SystmOne clinical system and are rated Good with CQC. If you would like any further information, please contact [email protected]Date posted11 December 2024Pay schemeOtherSalary£11.44 an hourContractPermanentWorking patternPart-timeReference number8576Job locationsOngar War Memorial Medical Centre57 Fyfield RoadOngarEssexCM5 0ALJob descriptionJob responsibilitiesIf you would like to find out more information about this role, please do not hesitate to get in contact with us. Job descriptionJob responsibilitiesIf you would like to find out more information about this role, please do not hesitate to get in contact with us.Person SpecificationQualificationsEssential

• none

ExperienceEssential

• You will have excellent communication skills with a clear and polite telephone manner.
• You will work in a polite, confidential, and discreet manner, respecting patients at all times.
• You will have experience of working with the general public, being sensitive and empathic in distressing situations.
• You will be confident to work as part of a team and be able to think on your feet independently.
• Strong IT and administration skills.
• Previous experience of SystmOne clinical system is desirable but not essential as training will be given.
• Experience of working in primary care would be preferred but full training will be given.

Person SpecificationQualificationsEssential

• none

ExperienceEssential

• You will have excellent communication skills with a clear and polite telephone manner.
• You will work in a polite, confidential, and discreet manner, respecting patients at all times.
• You will have experience of working with the general public, being sensitive and empathic in distressing situations.
• You will be confident to work as part of a team and be able to think on your feet independently.
• Strong IT and administration skills.
• Previous experience of SystmOne clinical system is desirable but not essential as training will be given.
• Experience of working in primary care would be preferred but full training will be given.

Expected salary

£11.44 per hour

Location

Essex

Job date

Tue, 17 Dec 2024 05:56:11 GMT

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