Staffline
Job title:
Registration and Booking clerk
Company
Staffline
Job description
Registration and Booking Clerk
Magowan Buildings
Temp
The Role:
The role will include working as part of a team and playing a key part of the strategic modernisation and development of the pathway for GP and other referrals within the Trust. This will include the interface with patients, GPs and colleagues within the Trust both by correspondence and telephone.
The post holder must have a flexible and innovative approach towards the development of the new AHP Central Registration & Booking Centre and electronic referral booking. The post holder will also be required to adhere to all relevant procedures and policies within the Trust.
KEY DUTIES / RESPONSIBILITIES
Operational Delivery
- Fully implement the partial booking process, telephoning patients as required and the associated administrative processes in accordance with departmental protocols.
- Deal with incoming /outgoing mail and ensure that mail is distributed appropriately to relevant patients in a timely manner.
- To co-ordinate and process a range of correspondence in accordance with agreed procedures within the area of responsibility.
- To ensure that work for which responsible is processed in a timely manner in accordance with agreed performance standards and that any derogation is brought to the attention of their line manager.
- To prioritise workload in accordance with expected outcomes.
- Deal with routine queries, referring to their line manager when necessary.
- Continually strive to improve quality, standards and procedures within area of responsibility contributing to the ongoing desire to improve delivery of services.
- Undertake any other administrative and clerical duties, which may be delegated as required by service demands.
- Information Management
- To ensure that all systems used both manual and computerised are maintained accurately at all times.
- Where necessary to develop filing systems to meet the needs of the service and ensure these are maintained.
Hours of work: 37.5hrs per week
Requirements: * 4 GCSEs at Grades A-C including English Language AND 1 years’ experience in a clerical / administrative role OR 2 years’ experience in a clerical / administrative role
AND * Experience in the use of Microsoft office Word or equivalent.
Rate of Pay: £11.11
About Staffline:
At Staffline Recruitment Ireland, we bridge the gap between talent and opportunity. As the leading recruitment agency and an equal opportunities employer, we are dedicated to fostering a diverse and inclusive environment. We excel in understanding the specific needs of our clients and candidates, providing tailored, efficient staffing solutions across various sectors. Committed to excellence and driven by a passion for growth, we offer a spectrum of opportunities. Partner with us for a seamless recruitment journey and advance your career with Staffline.
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Expected salary
Location
Portadown, Co Armagh
Job date
Sat, 24 Feb 2024 08:53:59 GMT
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