Restaurant Systems Coordinator

Oliver & Bonacini

Job title:

Restaurant Systems Coordinator

Company

Oliver & Bonacini

Job description

Company DescriptionWorks with the Business Operations team to configure, implement and maintain support softwares & business systems (including, but not limited to: Silverware POS, Optimum Control, Open Table/Guest Centre, Moneris, Givex, Triple Seat. PoE Phone Systems) in our Restaurant, Event and Partner locations.What’s in it for you?

  • Competitive salary
  • Paid vacation, sick, and personal days
  • Health, dental and vision benefits with enhanced mental health coverage
  • Discounted gym membership
  • Employee Assistance Program
  • Group life & disability insurance
  • 50% dining discount for all O&B and Freehand locations for you and up to 3 guests
  • RRSP matching
  • Tuition reimbursement
  • O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia.

Job Description

  • Assist the Business Operations team, in coordinating the configuration, preparation, training, implementation and on-going maintenance of business systems and support software applications in new and current operations (including, but not limited to: Silverware POS, Optimum Control, Open Table/Guest Centre, Moneris, Givex, Triple Seat. PoE Phone Systems)
  • Coordinate with location managers to review hardware and software needs
  • Assist in the creation of menu items, menu’s and other POS configuration
  • Assist in developing training materials and work with location managers to develop their teams into proficient users of all support softwares & business systems
  • Coordinate with Marketing on new menu roll-outs and special promotions
  • Assist in the creation and deployment of training sessions for new users of support softwares & business systems
  • Using feedback from end users and management, evaluate and modify training sessions and process documents
  • Assist location managers and marketing in compiling POS & inventory data
  • Identify areas of opportunity to improve efficiencies of operations with the end users of support softwares & business systems
  • Coordinate the purchase and deployment of new devices and maintain hardware inventory records
  • Maintain filing systems and office organization
  • Ongoing on-site support when required
  • General administrative duties such as: data entry, photocopying, scanning, faxing, sending emails
  • Other duties as assigned

Qualifications

  • 1-3 years working experience in a restaurant operation at a senior/lead server, supervisor or manager level
  • End user experience working with Point of Sale Systems, Inventory Control Systems, Open Table, Moneris Payments, or similar softwares
  • Knowledge of basic accounting principles
  • Practical working knowledge of Microsoft Office applications
  • Self-starter, flexible, and able to work independently & occasionally outside regular working hours
  • Ability to multi-task, and change priorities constantly as needed in a fast-paced environment
  • Excellent verbal and written communication skills and professional telephone etiquette
  • Superior customer service skills in addition to impeccable personal presentation required

Additional Information** We thank all applicants for their interest in Oliver & Bonacini Hospitality; however, only suitable candidates will be contacted to continue the application process. **

Expected salary

Location

Toronto, ON

Job date

Thu, 20 Jun 2024 07:58:41 GMT

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