JRoss Recruiters
Job title:
Sales Performance Manager – Hotel
Company
JRoss Recruiters
Job description
Description
- Manages the Amadeus System database to ensure accuracy of information. Manages
- Meeting Broker, CVent, Starcite and other 3rd party booking sources.
- Assists the Sales team with training and troubleshooting problems with systems and procedures (excel, Amadeus, rates, contracts, procedures, etc.).
- Performs special projects and duties as assigned.
- Monitors daily transactions to ensure that new bookings adhere to Group parameters and policies.
- Assists in Revenue Management meetings and generates all reports required for analysis.
- Generates new reports as required to assist in generating revenue.
- Generates account reports or call lists for Sales Managers for prospecting and sales calls.
- Participates in snapshot, budget and forecast preparation with sales and revenue teams.
- Working closely with the DOS and DOC prepares the annual Sales & Catering team revenue goals. Manages the administration of the incentive program.
- Works closely with the accounting department regarding all aspects of sales transactions for accruals, etc.
- Prepares all required LHG month end reports.
- Provides Amadeus Training to Sales staff.
- Liaises with Reservation and Accounting departments for smooth interdepartmental transactions of groups
- Liaises with Corporate GSO Sales team regarding sales reporting for analysis with corporate team and regarding business sent to the hotel.
- Liaises with external Technical Support and Amadeus (previously Newmarket) to solve issues.
- Prepares and analyzes a variety of reports to assess targets and adherence to strategic direction.
- Assists in developing and deploying new Standard Operating Procedures (SOP’s); monitors compliance to SOP’s and measures standards.
- Abides by all hotel policies and procedures as outlined in the employee handbook including confidentiality undertaking.
Requirements
- Previous experience managing systems database, preferably in a Sales environment.
- Experience working with budgets, forecasts and numerical spreadsheets.
- People Management, Conference Services, Revenue Management or Sales experience would be an asset
- Proficient in computer applications Microsoft Office (Word, Excel, Powerpoint).
- Excellent interpersonal and communication skills, both written and verbal.
Corporate CultureThe hotel’s commitment to exceptional service, coupled with its extensive facilities and amenities, ensures a fulfilling and enriching work experience. From working in the various departments, such as front desk, housekeeping, food and beverage, or events, employees gain valuable skills, professional growth, and a chance to be part of a passionate team dedicated to delivering exceptional hospitality.They are committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). They will accommodate the needs of applicants with disabilities throughout all stages of the selection process.Benefits:
- Company events
- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program
They are committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Theywill accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise us.Position TypePermanent
Expected salary
$60000 – 65000 per year
Location
Toronto, ON
Job date
Thu, 13 Jun 2024 05:39:02 GMT
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