Sales Support Associate

Job title:

Sales Support Associate

Company

OneAdvanced

Job description

Role Introduction:We are looking for a highly motivated person, who enjoys building relationships to join our Sales Support team. This will be a great opportunity to learn from our sales team, both in supporting the team, their sales processes, and our go to market approach. What You Will Do:

• Handle inbound upsell opportunities from our existing customer base (e.g. additional licences, purchase of extra professional services resource, hardware, etc.)
• Liaise with internal stakeholders to ensure smooth delivery and resolve any customer queries
• Responsible for managing upsell leads from our Customer Support and Professional Services teams
• Support the Sales team with administrative tasks such as customer/ internal queries
• Provide the Sales team & leadership with reporting support

What You Will Have:

• Strong communication skills
• Confidence in engaging with people, both face to face and virtually via MS Teams
• Focus on building relationships
• Exceptional customer service
• Desire to win and hit targets

What We Do For You:Wellbeing focused – Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral

• Annual Leave – 25 days of annual leave, plus public holidays and the ability to buy additional days
• Employee Assistance Programme – Free advice, support, and confidential counselling available 24/7 through Care First
• Endometriosis Friendly Employer – We are proud to confirm our commitment to developing an environment and culture that allows those with endometriosis to thrive in the workplace

Personal Growth – Regardless of where you are at in your career, we’re committed to enabling your growth personally and professionally

• Development Programmes – From Future Managers to Leadership Training, our development programmes help you get where you need to go
• Performance Bonus – Our Group-wide bonus scheme enables you to reap the rewards of your success

Financial wellbeing – We understand as well as your mental wellbeing, your financial wellbeing is really important

• Pension Scheme – Our plan with Scottish Widows offers 5% matched contribution by the company
• Income protection insurance – Providing you with support and assistance when you need it most

Recognition – Highlighting and rewarding the great work our people do

• Values Awards – Our quarterly employee-driven initiative to highlight and reward the people in the organisation who embody our values the most
• Performance & Talent – Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self

Making a Difference – we provide opportunities to help our people make a difference to the causes they care about

• MatchIt! – Fundraise for a cause close to your heart and Advanced will match part of the funding
• Volunteering Time – Our volunteering leave scheme allows you to use your time to help those who need it
• Pennies from Heaven – donate the pennies from your pay check to help make a difference without lifting a finger

Expected salary

Location

Birmingham

Job date

Thu, 22 Aug 2024 07:22:03 GMT

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