Sales Support Co-ordinator

Donnelly Group

Job title:

Sales Support Co-ordinator

Company

Donnelly Group

Job description

Sales Support Co-ordinatorWe are looking for a proactive and motivated Sales Support Coordinator to join our team at our M1 site in Dungannon.In this role you will provide essential support to our sales team, handling daily responsibilities that keep our operations running smoothly. This is an excellent opportunity to develop your skills, gain hands-on experience, and build a rewarding career in the automotive industry.At Donnelly Group we are passionate about ensuring our customers are always put first every day, everywhere.Donnelly Group prides itself on putting customers first and having the best team to support this, so why not join us?About the roleRole & Responsibilities:As a key support for our sales team, you will handle a variety of essential tasks, including maintaining the forecourt, delivering and collecting vehicles, completing administrative work, and any additional duties as needed. A commitment to delivering exceptional service to our customers is essential. You should be comfortable interacting and establishing rapport with both new and returning customers, as well as collaborating effectively with team members.Person Specification:The ideal candidate will demonstrate professionalism and uphold high standards in both verbal and written communication. A positive, ‘can-do’ attitude is essential for success in this role.This is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.The company reserves the right to expand the short listing criteria to facilitate the short listing process.Donnelly Group is an equal opportunities employerAbout the companyAs Northern Ireland’s largest family-owned motor retailer, the Donnelly Group offers customers the best deals on a huge selection of new cars, used cars, and commercial vehicles. Built on customer service over 70 years ago, the Donnelly Group prides itself on the quality of service provided to every customer throughout the process of matching them to a vehicle that suits their needs, requirements, and budget. With nine locations across Northern Ireland in Ballymena, Bangor, Belfast, Derry/Londonderry, Dungannon, Dungannon M1, Eglinton, Enniskillen, Mallusk, and Maydown Derry/Londonderry, motorists are never far away from a Donnelly Group showroom.Required Criteria

  • A full UK driving licence
  • Previous experience gained in a customer facing or administration role
  • Strong organisation skills with an attention to detail
  • Previous experience gained in a support or customer facing role
  • Proficient in IT packages, particularly MS Office

Desired CriteriaSkills you’ll need

  • Customer Service
  • Establishing Rapport With Clients
  • Exceptional Customer Service Skills
  • Time Management/Organisational skills
  • Exceeding Customer Expectations

Expected salary

Location

Dungannon, Co Tyrone

Job date

Thu, 31 Oct 2024 08:35:30 GMT

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