McDonald's
Job title:
Security at McDonald’s
Company
McDonald’s
Job description
OverviewKey Role Responsibilities:-Protecting the customers, staff and property of the company by maintaining a safe and secure environment.-Observing for signs of disorder & disturbances.-Acting lawfully in direct defence of life or property.-Acting as a host, being approachable and friendly, anticipating customer needs.-Consistently deliver and maintain the highest standards of service and customer care in the restaurant.-Carry out role in line with training, the law, company guidelines and management direction.-Following all workplace safety, security and food hygiene procedures.-Following the uniform guidelines as prescribed by management and taking pride in your personal appearance.-Taking responsibility for your own training and ongoing PSA licensing requirements.-Keep the McDonald’s Values alive in the restaurant and at the heart of everything you do.-Being reliable and punctual-Following on site security requirements including internal and external travel paths.-Dealing with emergency situations & supporting emergency services as required.-Completing onsite paperwork.-Reporting and completing accurate statements/reports in relation to any security events or unusual occurrences.Key Requirements:-Must have relevant documentation that permits work in Ireland.-Must have a valid Irish PSA Licence.-Must have a minimum of three months security experience in the retail sector.-Must have excellent communication skills, including fluent English (both verbal and written).-Must be available for work in a 24/7 shift environment, where flexibility is required (shifts may include early morning starts, night duties, bank holidays)-Must be flexible, depending on business needs, you may be required to work in different sites.Benefits:-Competitive pay-Cost of PSA license renewal will be covered by the company-Free meal per shift (as per store meal policy)-Uniform provided-Full Holiday pay-Employee discount-Paid performance reviewsLocationKYLEMORE ROAD
Kylemore Road
Dublin 12
Ireland
H91K4A9Meet the teamThere’s always support as you’re doing the role. Crew MemberWe call ourselves family, we go out together, we work together and we play football together. Shift LeaderMcDonald’s help me do the job I do by letting me be myself. Customer Experience LeaderShow transcript[00:01] My name is Chelsea. I have[00:03] worked here for three years and my role[00:06] is crew member.[00:08] Back when I started at McDonald’s, I was[00:11] very quiet very withdrawn very within myself. I’m pretty[00:14] much sprouted into who I am today. On shift[00:17] I’m very much an energetic, jokey person. Like[00:20]I will use you have a laugh. I feel like I’ve been supported and valued[00:23] by people on shift. There’s always gratitude going around.[00:27] And there’s always there’s always that support there as[00:30] well as you’re doing the role.[00:32] Yeah, best thing the people, the customers.[00:36] Flexibility around what days you can’t work, what days you can work.[00:39] Being able to do things with people in store like arranging to[00:42] maybe meet out and go the other places and just really having that[00:45] connection within the crew[00:48] at your store.[00:50] It’s a very lovely thing to have.[00:52] I still have people that I talk to today that have left the store and[00:55] move on to different jobs for that that friendship stays there.[00:01] My name is Raymond. I’m a shift manager in[00:03] McDonald’s. I’ve currently been working in the[00:06] store for roughly about 10 years now. My[00:09]role basically consists of coaching new area leaders[00:12] helping other shift managers with their role[00:15] when new crew members come in we’ll always guide them[00:18] through what our expectation is, what targets we[00:21] need to reach today we’ll always encourage them, at the end of the day we[00:24] started there. We know what it’s like to climb the ladder. My favorite[00:27] thing about my role is getting to know people finding out[00:30] where you struggle, where can I step in and[00:33] go, you know what you’re struggling in this area. Let me step in I’m going to[00:36] train you there. I can only speak for myself but in our store[00:39] that’s what we do. We call ourselves family because we go[00:42] out together. We work together. We play like football together, but[00:45] then we all come together as one anyway.[00:02] My name’s Roland.[00:03] I’m a customer experience leader[00:05] and I’ve been with McDonald’s three and a half years now.[00:07] My role in McDonald’s is looking[00:10] after the guests as they come in[00:12] and making sure that they’re happy, uh, they want[00:15] to come again, and I think they deserve to be looked after.[00:18] I used to have my own business.[00:20] I used to have a fish and chip shop.[00:22] The reason why I chose McDonald’s is, um,[00:24] after I sold my business, I basically wanted to semi-retire.[00:28] My wife and myself used to go into McDonald’s once a week,[00:31] and that was our day at night.[00:33] And, uh, I just outta curiosity,[00:34] I thought I wonder owned what late working here.[00:37] So instead of retiring, I uh,[00:40] ended up working for McDonald’s.[00:43] McDonald’s helps me to do the job I do[00:47] by letting me be me.[00:48] That’s what I love about it.[00:50] I don’t have to be anybody else.[00:52] I can just walk in and be myself and look after people, look[00:56] after the guests on, on the dining area.[00:58] Tips for somebody starting at McDonald’s.[01:01] I would say just be yourself.[01:03] Be natural and work to the best of your ability.[01:07] So what I’d like to think I could be able[01:09] to do in the future is to be able to work more[01:12] to the customer service side, to try[01:14] and train people up to help them[01:18] bring out the best in their selves.[01:20] I love the fact that I get the feedback of, of guests.[01:24] It just gives you a little bit of satisfaction.[01:26] The last four or five year have been absolutely brilliant.[01:31] What I’d say to anyone now is give it a go.Training and supportAt McDonald’s we believe in opportunity for everyone, and Training & Development is something that is paramount within our restaurants. The digital training guides we have created and made available solidify your learning and make it easier for you to progress in your careers. The training continues even after your first few months with us, and we have various online resources which can be used to progress further within the business.BenefitsHoliday PayIn every role you will receive holiday pay, the amount may differ depending on the role and part time employees.Employee DiscountsDiscounts at hundreds of major high-street and online retailers.Pension SchemeIf eligible you will be enrolled onto our pension scheme.Performance ReviewsEvery year, you’ll have a review with your manager, which can make a real difference to your pay. You’ll get a bigger pay rise if your reviews show you’re doing well.Flexible SchedulingWe offer a flexible approach to scheduling. You can make informal flexible working requests via our online platform.Service AwardsWe celebrate continuous service with rewards throughout your employment with us.Free MealYou’ll be entitled to a free meal during your shift.Learning and DevelopmentAt McDonald’s, we believe in opportunity for everyone. If you want to learn, develop and further progress your career, we’ll give you the chance.Why work hereOur values show what matters most to us and tell the world what McDonald’s stands for. We live by them every day. All across the world. From our restaurant-working colleagues, right through to the farmers in our supply chain. Our core values and commitment define who we are and guide everything we do. Making sure we can continue to evolve alongside a changing world.
Expected salary
Location
Dublin
Job date
Sat, 14 Sep 2024 05:46:56 GMT
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