Senior Application Support – Capital Markets

Job title:

Senior Application Support – Capital Markets

Company

Royal Bank of Canada

Job description

Job SummaryJob DescriptionWhat is the opportunity?You will be supporting the Sophis application for the equity derivatives business. This is a critical application which is used for life cycle management of trades from trade feed to PnL and risk management and settlement. You will be supporting front office, middle office (trade support / finance), and back office (operations) daily to ensure business functions run smoothly.You will be responsible for maintaining stability and availability of the application, as well as continuous software releases to add features and enhancements. You will be orchestrating software release which occur after hours on weekdays (primarily Fridays). You will be in an on-call weekend rotation that includes issue resolution/triaging and infrastructure maintenance. In addition, you will be responsible for overseeing the integrity of the data quality derived from our official EOD Market Data and positions which are priced by our Model Library.What will you do?Quickly address issues pertaining to front office, middle office and back office that impact the business’ ability to perform daily functions.Drive improved stability and higher quality of data delivered to front office, middle office and back office; contribute and improve the configuration of our monitoring platform ITRS, while actioning triggered events.Document new issues that occur and maintain/enhance existing documentation to ensure consistent steps performed for known issues.Coordinate between several groups to remediate issues (Support, Development, Analytics, Quants); investigate pricing failures and resolve issues utilization various skills including SQL, Unix, Windows.Develop scripts to automate processes using Powershell and other scripting languages.Engage in platform related projects which include vulnerability remediation, business continuity practice and automation of day-to-day tasks; perform change and release practices to deploy proprietary and vendor based software.Weekend checkouts on rotation will be required to ensure stable start of week.Rotation of shift schedules might require late shift (10-7 PM EST).What do you need to succeed?Must-have4+ years’ experience in the following:​Hands on experience working with LINUX and WINDOWS operating systems with an ability to navigate, problem solve, and script via these OS. Scripting experience can be one of the following: Python, Perl, Powershell or other scripting languagesStrong SQL Administration including writing complex queries and writing, executing and creating SQL reportsHands on experience delivering monitoring solutions that create visibility into platform and application health utilizing tools such as ITRS Geneos, Dynatrace, Elastic Search or similarProven experience in a mid – senior production support role facilitating multiple requests and efforts around program management, daily requests, infrastructure and application management and end user supportKnowledge of front-to-back-office processes and systems utilized in a trading environment including its components which may include job scheduling services (autosys / Control M) middleware (Solace, MQ) and infrastructure engineering and designCapital Markets experience in communication and management of incidents that impact critical trading services around market data, order management, or riskOutstanding communication skills, confident, intuitiveNice to HaveExperience in building catalogues, dashboards, and scheduled queries utilizing Databricks or Oracle databases.Experience within Capital Market Risk environments understanding FTRB, CCAR and CAT reporting.Strong understanding of batch architecture, critical paths, dependencies and the demonstration of proactive trending of outcomes to identify gaps and delaysExperience with reference data, security master, and product management in regards to Equity DerivativesStrong knowledge of Equity Derivative trading applications.Automation or Site Reliability Experience driving efficiencies to health checks or manual tasks.What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workOpportunities to take on progressively greater accountabilities#LI-POST
#LI-HYBRID
#TechPJJob Skills Application Monitoring, Batch Processing, BMC Control-M, Business Functions, Front Desk Operations, Infrastructure Monitoring, IT Monitoring, ITRS Geneos, Job Scheduler, Microsoft Windows, Oracle, Python (Programming Language), Scripting Languages, Standard Operating Procedure (SOP), Standard Query Language, Structured Query Language (SQL), UnixAdditional Job DetailsAddress: ROYAL BANK PLAZA, 200 BAY ST:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: CAPITAL MARKETSJob Type: RegularPay Type: SalariedPosted Date: 2024-12-05Application Deadline: 2024-12-31Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Expected salary

Location

Toronto, ON

Job date

Fri, 06 Dec 2024 23:21:11 GMT

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