Senior Business Analyst

Job title:

Senior Business Analyst

Company

Unicef

Job description

Organization OverviewUNICEF USA (“UUSA” or “We”) relentlessly pursues a more equitable world for every child, upholding the rights of all children and empowering every child, everywhere. We also support the fundamental belief that children should have a voice and role in shaping their futures and the futures of their communities.
Over eight decades, the United Nations Children’s Fund (UNICEF) has built an unprecedented global support system for the world’s children, and has boldly taken on the biggest, seemingly impossible challenges facing children. UNICEF relentlessly works day in and day out to deliver the essentials that give every child an equitable chance in life: health care and immunizations, safe water and sanitation, nutrition, education, emergency relief and more. UNICEF USA advances the global mission of UNICEF by rallying the American public to support the world’s most vulnerable children.
We know that sustainable change is attainable, but it can’t be achieved alone. It takes a committed team – individuals, governments, corporations, volunteers and staff – who demonstrate a relentless commitment to working tirelessly, day in and day out in some of the toughest, hardest to reach places. Big problems need big solutions, and we harness our collective, global voice and energy to do more good, in more places for children. We will never stop supporting UNICEF to develop smarter, more cost-effective solutions; scaling up proven, data-driven programs; and harnessing new technologies to create measurable change for children.
UUSA is organized under the laws of New York State as a not-for-profit corporation. As such, UUSA is a tax-exempt organization as defined under Section 501C(3) of the Internal Revenue Code and is governed by an independent, non-salaried Board of Directors.Position: Senior Business AnalystLocation: RemoteFLSA Status: Full-TimeSalary: The estimated salary range for this role is $130,000-140,000. The midpoint for this salary range is $140,000. Actual pay will vary based on varying factors, including but not limited to relevant experience.Senior Business AnalystThe Business Analyst at UNICEF USA is an excellent opportunity for an experienced BA to support technology initiatives within a newly established Technology Project Management Office. Reporting directly to the Senior Director, Technology PMO and Program Delivery, this position will be responsible for supporting projects by gathering and documenting business requirements, analyzing business processes, and performing QA testing. The Business Analyst will collaborate closely with cross-functional teams, including Marketing and Communications, Philanthropy, and Programs to drive project success and foster a culture of accountability and excellence.As a key participant in UUSA’s technology transformation, this role will require a combination of excellent communication and organization skills, expertise in data analysis, and the ability to partner with key stakeholders across the organization to achieve measurable success.Key Responsibilities Include:

• Develop Business Requirements Documents (BRD) and Functional Specification Documents (FSD) based on interviews conducted with stakeholders.
• Convert business requirements into detailed user stories, which help the development team focus on users’ needs and the value the functionality delivers to them.
• Develop detailed business process documentation to support successful and efficient project execution, using visualization tools as needed.
• Coordinate user acceptance testing and project acceptance, and coordinate project hand-offs from implementation to operational teams.
• Develop and execute comprehensive test scripts to conduct quality assurance (QA) testing, ensuring software functionality meets design specifications and user requirements.
• Work with Technology team members to refine tasks in the backlog, ensuring that upcoming tasks are well-defined.
• Lead and manage engaging working sessions to facilitate collaboration, drive project progress, and effectively achieve strategic objectives and milestones.
• Assist Senior Project Managers in developing project plans for a portfolio of multiple complex projects running concurrently, requiring continual coordination of cross-divisional project teams.
• Identify and mitigate project risks and dependencies, proactively addressing challenges to keep projects on track.
• Serve as a primary point of contact for project stakeholders, ensuring strong relationships and clear communication throughout the project management lifecycle.
• In collaboration with the PMO team, develop and implement continuous improvement initiatives to optimize project management processes, tools, and methodologies.
• Participate in post-project reviews to assess lessons learned and identify areas for improvement, leveraging insights to enhance future project outcomes.
• Maintain project governance standards, policies, and procedures that adhere to established best practices and industry standards.

Required Qualifications:

• Bachelor’s Degree and 5+ years of experience supporting technology projects involving large teams in matrixed environments.
• 5+ years of hands-on experience with constituent relationship management (CRM) systems, demonstrating a strong proficiency in utilizing CRM software to manage and analyze data within a nonprofit fundraising setting. Familiarity with Blackbaud CRM strongly preferred.
• Demonstrated proficiency in Excel, with the ability to perform complex data analysis.
• Analytical thinker and problem solver able to navigate a high degree of ambiguity and flux. Able to assess complex situations and identify viable solutions that create successful outcomes.
• Outstanding communication and relationship-building skills.

Preferred Qualifications:

• Experience creating BRDs and FSDs.
• Experience using Jira or other tools to track and manage technical workstreams.
• Experience creating and managing PowerBI reports to provide actionable insights to support business decisions.
• Knowledge of both Agile and traditional project management principles.
• Demonstrated proficiency in visualization tools such as Miro and Mural.

Don’t meet every single requirement? That’s okay. UNICEF USA values diverse experiences and we’re always looking for people who will add to our culture and further our mission. If you are excited about this role and unsure about whether your past experience aligns with the job description, we encourage you to apply anyway.Must possess current and valid US Work Authorization and be eligible to work for any US employer without sponsorship.Due to the high volume of applications received, only those selected for an interview will be contacted. UNICEF USA is proud to be an Equal Opportunity EmployerWe do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. UUSA is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at .

Expected salary

$130000 – 140000 per year

Location

New Jersey

Job date

Thu, 07 Nov 2024 01:52:00 GMT

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