CIBC
Job title:
Senior Consultant, Crisis Management
Company
CIBC
Job description
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.To learn more about CIBC, please visitWhat You’ll Be DoingReporting to the Director, Enterprise Regulatory & Crisis Response (ERCR) the Senior Consultant will be support the ongoing design, maintenance and cost effectiveness of the overall Crisis Management Program(CM).
The role will work with people at all levels in the organization from senior business-unit leaders and corporate management to business partners. Expectations would include a hands-on teamwork approach to solving problems, planning, managing change and people related to all aspects of the crisis management to support business planning, preparation and recovery.At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remoteHow You’ll SucceedCrisis Management – The Crisis Management Consultant will support the strategy, development, implementation, maintenance, and execution of CIBC Global Crisis Management Program. This includes the development and alignment of the CM program into the Regions. Leads and/or participates in Crisis Management Planning Workgroups Supports development and documentation of the Crisis Management Plan, Crisis Management Operational Plans and Procedures, Crisis Playbooks, associated Training Program and Communication Strategies. Develop decision management framework for various crisis scenarios. Designs the plan for and leads the continuous improvement for crisis management program activities, processes and documents based on feedback from exercises, lessons learned from events and best practices. The position also carries responsibility for governance and reporting on Crisis Management activities as required for internal audit and regulatory requirements. In the event of a major business interruption, the incumbent serves as an important member of the CIBC Recovery Organization to contribute strongly to the overall recovery effortOperational/Business Effectiveness – Manages the development and communication of the enterprise wide crisis management plan in line with the business continuity management program and policy; including tools, templates and instructional guides. Work with appropriate leads and stakeholders to govern the development of playbooks for various crisis scenario’s, research risk situations, assess ,identify appropriate escalation actions and operational mitigation strategies, and communication strategies using prescribed systems and templates. Participates in internal and industry benchmarking activities.Training Development – Develop training strategy and manages the design and implementation of crisis management testing; including: tabletop and corporate simulation exercises to ensure an ongoing capability exists to meet CIBC’s overall recovery objectives. Develop and provide training and ongoing support to Crisis Management Team and stakeholder across the enterprise in delivery of the framework and plan. Assists with developing comprehensive presentations on proposed or modified training solutions providing factual and conceptual information to achieve business objectives and goalsCompliance – Ensures regulatory requirements are reviewed against required standard practices and implemented, responding to industry and regulatory requirements and providing detailed metrics based reporting for Crisis Management activities Undertakes key CM support role to the Crisis Management and Task Force Teams in the event of crisis. Provides crisis management expertise and specific knowledge about the Crisis Management Plan and processes, assisting with invocation, response and recovery activities as required.Who You AreYou can demonstrate experience in Microsoft Suite – Office, PowerPoint, Excel, Outlook, Access, Project etc. along with an Accreditation and certificate in Business Continuity Management (BCM) professional practices – Disaster Recovery Institute (DRI) or Business Continuity Institute (BCI) and/or relative Crisis Management Training. Must have formal exposure to Crisis Management Technique with at least 5 years of experience as a Business Analyst along while possessing strong relationship management/ building, presentation and communication skills – oral and written.You can demonstrate knowledge in. Must have strong knowledge of project management methodologies You understand that success is in the details. You notice things that others don’t. Your critical thinking skills help to inform your decision making.You give meaning to data. You enjoy investigating complex problems, and making sense of information. You’re confident in your ability to communicate detailed information in an impactful way.Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what’s possible.Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability.#LI-TAWhat CIBC OffersAt CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.*Subject to plan and program terms and conditionsWhat you need to knowCIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contactYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.Job Location Toronto-81 Bay, 30th FloorEmployment Type RegularWeekly Hours 37.5Skills Group Problem Solving
Expected salary
Location
Toronto, ON
Job date
Thu, 20 Feb 2025 03:27:24 GMT
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