Royal Bank of Canada
Job title:
Senior Director, Pricing Excellence and Transformation
Company
Royal Bank of Canada
Job description
Job SummaryJob DescriptionWhat is the opportunity?RBC is the leading lender of residential mortgages in Canada and RBC’s single largest business with over $440 Billion in assets and NIAT contribution of more than $425 Million dollars. This role has significant impact on the business profitability and has accountability for the end-to-end pricing strategy for mortgages, inclusive of builder packages, sales force authorities and rate exception process.The mortgage market is intensely competitive and complex. Maintaining a strong market share position requires a commitment to innovation across technology, automation, client segments, product, acquisition, and retention strategies. The ability to stay ahead of competitors and industry pricing practices is a critical component of this role.This role reports to the VP, Portfolio Management, Pricing & Insights and has regular contact and communication with Sales force colleagues and Treasury leaders. Strong analytical insights, excellent communication skills, and meaningful influencing impact are needed to excel. This role needs to build strong relationships, create meaningful financial benefits and nurture positive team dynamics to build new strategies, share insights and win as a team.What will you do?Profitability & Pricing InnovationLead Pricing transformation journey and advance customized pricing sophistication for Renewals and Acquisitions by collaborating with Borealis AI, and external vendors (i.e. Nomis).Lead end-to-end pricing strategy and use of authorities. Identify and execute on price optimization opportunities for residential mortgages across all client segments and products – includes acquisition, and retention portfolios.Recommend to the SVP HEF, Posted rate changes, RVR (relationship value rate) changes, client special offers and sales force discretionary pricing authorities.Builder ProgramsPartner with Treasury to develop hedging strategies to effectively manage interest rate risk associated with long rate caps.Collaborate with the National Manager Builder and Construction on competitive builder packages and pricing strategies for recommendation to the VP & SVP HEF.Competitive AnalysisAct as the subject matter expert on pricing available in the marketplace among major financial institutions, niche market players and mortgage brokers. Insights gained through consultations with sales leaders, competitive offers, competitor site scans, reading mortgage blogs, co-ordination of mystery shops, will be fed back into our models to ensure dynamic and relevant customer level pricing.Provide strategic market competitive analysis on mortgage prices and practices.Sales SupportPosition sales communication to the field for each mortgage rate changeProvide input on sales force tools and communication as it relates to pricing and rate negotiation.Customer SatisfactionCentre of expertise and escalation point for handling and addressing client concerns received from the Ombudsman office regarding mortgage pricing.Identify any gaps negatively impacting client satisfaction.Leadership ExcellenceWith significant impacts through pricing and product management, lead through impact and influence, leveraging data drive insights as a foundation for dialogue.Leverage the value in HEF and enterprise-wide teams to develop better solutions and achieve a cross enterprise mindset.What do you need to succeed?Must have:10-15 years of experience in the financial service industrySales Experience (preferably selling mortgages)Finance and or Treasury experienceAdvanced financial & business acumenDetailed knowledge of the mortgage sales process and sales force behaviourDeep business analytical skills with at least basic knowledge of statistical modellingExceptional written and verbal communicationStrong negotiations skillsLeadership and people management experienceNice to have:University Degree, preferably MBA or extensive related work experienceWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.Ability to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workJob Skills Analytical Thinking, Commercial Acumen, Decision Making, Group Problem Solving, Long Term Planning, Product ServicesAdditional Job DetailsAddress: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: PERSONAL & COMMERCIAL BANKINGJob Type: RegularPay Type: SalariedPosted Date: 2025-03-07Application Deadline: 2025-03-22Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .
Expected salary
Location
Toronto, ON
Job date
Sun, 09 Mar 2025 01:48:31 GMT
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