Senior Estate Ranger

Job title:

Senior Estate Ranger

Company

Cross Keys Homes

Job description

Full Time – 8.00am – 4.00pm – Permanent – PeterboroughAre you ready to make a difference? We have a fantastic opportunity to join our Estates Management Team in the role of Senior Estate Ranger responsible for maintaining our estates to a high standard.About the RoleAs a Senior Estate Ranger at Cross Keys Homes, you’ll provide top-notch basic repairs, cleaning and maintenance services to our properties and estates. You’ll manage schedules through our contractor system and step in to support the Estates Services Manager when needed. Plus, you’ll have the rewarding role of supervising, training, and coaching our future stars—pre-apprentices and apprentices in the Estate Services team.Key Responsibilities:

• Supervisory Role: Cover for the Service Manager – Estate Management when needed. Train, coach, and support pre-apprentices and apprentices.
• Services: Provide DIY, repair jobs, AOV testing, and Fire Door testing.
• Scheduling: Manage jobs on the contractor system and arrange bulky waste collections. Ensure KPI targets are met.
• Health & Safety: Address non-compliance issues on-site. Report concerns about vulnerable residents, tenancy breaches, or emergencies to the appropriate team or Police.
• Customer Service: Respond to queries, manage expectations, and report unresolved issues to the Service Manager – Estate Management.
• Record Keeping: Maintain accurate site records, including inspections and photos. Use hand-held devices for job updates and communication.
• Equipment Management: Check, store, and arrange repairs for plant and materials.
• Workload Management: Prioritize tasks and communicate effectively with the Service Manager – Estate Management.
• Team Collaboration: Work with the Service Manager – Estate Management to foster a positive, professional, and inclusive team culture.

What We’re Looking For:

• Strong knowledge and experience of DIY and general maintenance.
• Good knowledge and understanding of Health and Safety at Work
• Experience of dealing with members of the public in professional manner
• Experience of using computers and handheld devices.

Additional Information

• The role will involve some lone working
• The role involves manual work
• Will be required to drive company vehicles including a flat-bed truck (Full UK Manual licence required)
• Will be required to use PDA (hand-held device)
• DBS Check Required

If you have the experience and drive to help us achieve our vision, we’d love to hear from you!Please see attached job description for full details of the role.We reserve the right to close this advert early if sufficient interest is received. Therefore, if you are interested in the role, we encourage you to apply without delay!No agencies please.INDADA commercial business with a social heart, our vision is to create opportunities that change lives through our drive, expertise, resources and passion.Our dynamic approach has made us one of the region’s leading providers of affordable homes for rent and sale. Developing new homes across Cambridgeshire and Peterborough, and the surrounding area, we’re committed to increasing the supply of affordable homes in the communities where they are needed most. Agility and innovation are central to our approach to adapting to change, and we’ll continue to grow our business in today’s fast-paced operating environment.There’s more to building communities than building houses. In addition to providing quality homes and delivering excellent landlord services, we also provide care at home and at our two extra care communities in Peterborough as well as around the clock support through our LifeLine personal alarm service. Our community investment programme sees us working with specialist partners to bring a range of employment, wellbeing and family-friendly services to the heart of our communities, with a rapidly expanding digital support offer too.You can find out more and the on the CKH website.Members of the National Housing Federation, PlaceShapers, Homes for Cambridgeshire and Peterborough, the CBI and BuildEast.

Expected salary

£28498 – 29998 per year

Location

Peterborough

Job date

Tue, 25 Mar 2025 07:01:17 GMT

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