Senior Manager, Credit Cards and Everyday Banking

Royal Bank of Canada

Job title:

Senior Manager, Credit Cards and Everyday Banking

Company

Royal Bank of Canada

Job description

Job SummaryJob DescriptionWhat is the opportunity?Serving as the RBC “Centre of Expertise” within the Next Best Action (NBA) Delivery team in the deployment of data-driven, targeted client communications for Next Best Action. You will champion and successfully manage through uncertainty and change in a fast paced environment while leading and supporting team members through the process, and keeping them focused on business priorities.What will you do?Lead and resource a highly technical and diverse team of specialists and ensure resources are aligned to business prioritiesManage key partnerships with business and functional leaders to support the delivery of business results while aligned to the NBA strategyTransform and optimize marketing process and spend to shape the future of RBC marketing capabilitiesLead execution of marketing strategies to ensure efforts meet optimization and analysis requirementsEnsure Regulatory/Legal/Privacy adherence to improve quality, drive efficiency and ensure corporate reputation is maintainedAct as Subject Matter Expert on relevant Data sources, Channels, and campaign design and execution standardsMust have:

  • 5 -7 years advanced SAS programming language experience with deep data and technical skills
  • 5+ years Previous People Management experience
  • ability to work in an agile and collaborative environment
  • strong understanding of the Data Warehouse Environments and Data Lake
  • exceptional communication skills to be able to translate and interpret complex analysis into actionable and consumable insights

What’s in it for you?We thrive on the challenge to be our best, thinking progressively to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefitsLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in an agile, collaborative, progressive, and high-performing teamThe opportunity to interface with senior leader from many different parts of the organizationJob Skills Creativity, Cross-Channel Marketing, Customer Behavior, Data Management, Industry Knowledge, Marketing Activities, SASAdditional Job DetailsAddress: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: PERSONAL & COMMERCIAL BANKINGJob Type: RegularPay Type: SalariedPosted Date: 2024-09-24Application Deadline:Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Expected salary

Location

Toronto, ON

Job date

Thu, 26 Sep 2024 04:25:30 GMT

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