CIBC
Job title:
Senior Manager, Enterprise Digital & AI Enablement Strategy
Company
CIBC
Job description
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.To learn more about CIBC, please visitWhat You’ll Be DoingThe Senior Manager, Enterprise Digital & AI Enablement Strategy will drive and articulate the strategic direction of CIBC’s digital growth, initiatives and client experience. This role will be responsible for partnering across CIBC’s business units to build our enterprise digital and AI strategy, based on the needs of our partners across the bank while also taking into account external factors that will influence our digital future.This is a highly collaborative mandate with exposure across the bank and will require strong thought leadership, strategic decision-making and proactive stakeholder management. The role will lead cross-functional efforts with an objective to put in place highly complex strategic digital and AI transformation and integration activities to drive increased profitability, productivity and client experience. The focus of this role will be flexible to meet the needs of our evolving digital strategy as the industry changes and our needs evolve.At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.How You’ll SucceedEnable the strategic vision: Develop and support the enterprise digital and AI strategy including the strategic digital and AI roadmap that takes into account individual business needs of digital channels and SBUs across our bank, while also ensuring alignment of the strategy with external factors that will influence our digital and AI future.Lead pods and digital / AI concept and strategy process – Work closely with business stakeholders and Technology to turn ideas and concepts into capabilities and unlock funding via business cases to build those. You can run projects with minimal oversight.Collaboration & communication: Leverage a one team approach to identify and prioritize channel strategies that drive profitable revenue growth, adoption and usage of digital channels to support meeting client’s needs and CIBC channel strategies. Effectively consult and collaborate with key partners and stakeholders across CIBC to develop unified digital banking platforms and capabilities. Create transparency and visibility to ensure alignment and clarity across the board.Influence our future: Build expertise in foundational digital and AI capabilities, factor these into the roadmap, and generate alignment across the enterprise to advance exploration.Enable new opportunities and our future: Assess market and emerging digital and AI opportunities for increased revenue growth, operational efiiciency, and enhanced client experiences, and stay relevant in advances within digital banking. Design and deliver robust business cases for proposed strategic direction and associated initiatives. Solicit feedback formally and informally from stakeholders and all lines of business to ensure ongoing leadership strength and momentum.Deliver with speed – Understand and support agile, innovation and change, making sure we’re delivering on time and are future-proofed. Manage multiple priorities at the same time and iterate effectively.Who You AreYou can demonstrate experience in the development of strategies with a focus on digital, AI, innovation, client experience, revenue generation, and developing business cases and business requirements. You have knowledge of digital practices and principles to analyze and interpret complex concepts and apply these in creative ways.You build strong relationships with stakeholders. You are able to successfully translate multiple POVs into a unified strategy.You’re a story-teller. You can synthesize varying needs of partners and articulate those needs into a technical action plan and obtain alignment on it across the organization.You’re driven by collective success. You establish productive relationships with departments and partners across the organization and externally.You are influential. You recognize and respond to underlying concerns of multiple interests and to shape the decision making process in situations that involve complexity and ambiguity.You enjoy uncertainty and ambiguity. You understand that to innovate you must be comfortable deciphering what needs to be done next. You develop imaginative solutions and new ways of thinking about situations, problems and opportunities.You’re Tech savvy. You seek out innovative solutions and embrace evolving technologies. You easily adapt to new tools and trends.You’re driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact.Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability.What CIBC OffersAt CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.*Subject to plan and program terms and conditionsWhat you need to knowCIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contactYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.Job Location Toronto-81 Bay, 16th FloorEmployment Type RegularWeekly Hours 37.5Skills Artificial Intelligence (AI), Business Analysis, Business Cases, Business Objectives, Communication, Creativity (Inactive), Design Processes, Digital Technology, Financial Modeling, People Management, Teamwork, Team Workshops
Expected salary
Location
Toronto, ON
Job date
Sat, 19 Oct 2024 07:20:31 GMT
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