Service Administrator

Job title:

Service Administrator

Company

Barnardo’s

Job description

Service Administrator – Mid Essex Quadrant 36.25 hours based in County Hall, Chelmsford.The Essex Child and Family Wellbeing Service (ECFWS) is a partnership between Barnardo’s and HCRG providing an integrated 0-19 (SEND 25) early intervention service.Barnardo’s are seeking a Service Administrator to join our Mid Essex Team. In Mid Essex there are eight Healthy Family Teams that cover Chelmsford, Braintree and Maldon.If you are a highly organised individual with sound administration and communication skills and with the ability to work in a team environment and on own initiative, then this could be the role for you.Key Responsibilities include:

• Provide Business Admin Support to ensure business & finance processes are fulfilled for both Barnardo’s and HCRG Care Group.
• Lead for training in Mid Essex – including arranging, booking and monitoring compliance.
• Arranging meetings, preparing agenda’s & minute taking.
• Supporting staff queries and support for the online HR Systems (training will be provided).
• Supporting with reception duties as directed.
• Support with Key Performance Indicator reports and data drilling, some via the use of SystmOne (training will be provided).
• Lead communication within Mid Essex i.e., cascading local information to colleagues, service users & managers.
• Support for recruitment, including processing DBS applications.
• Maintain equipment logs.
• Support with data cleansing.

A valid driving licence and use of a car is essential for this role.This role is based in County Hall, Chelmsford with the requirement to travel between bases within Chelmsford, Braintree & Maldon areas.Applications are shortlisted by demonstrated experience aligned to the Person Specification. When completing your application, please ensure that you include as much detail as possible and reference your experience to reflect the person specification.Please ensure you read the attached Job Description and if you have any further questions regarding this position please contact:Senior Administrator – julie.kirkham@barnardos.org.ukFurther Information:The Essex Child and Family Wellbeing Service (ECFWS) is commissioned by Essex County Council and the West Essex Integrated Care Board. The service, which is provided by HCRG Care Group in partnership with Barnardo’s, ensures that families continue to have easy access to local services, with staff able to reach children and families in the community; whether in one of our Family Hubs or Delivery Sites, an Early Years Setting or School, or in a family’s home. This flexible and innovative new way of working is about providing services without walls and ensuring those families who need support the most are easily reached.Broad areas of support and service delivery are:

• Health Visiting
• Parenting Support
• School Nursing
• Family Health
• Resilience and Child Development
• Support for ages 0-19 (25 SEND)

Please see our website for further detailsAs per NHS guidance this role will require successful applicants to evidence immunisations or immunity for MMR and Chicken Pox. This is due to the clinical focus of some tasks and the requirement to work with vulnerable families, young people and children.Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.Pay & Reward FrameworkWe know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo’s . We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo’s and in time will offer clear routes of progression for colleagues in both their career and their pay.Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo’s pay framework can be found upon application.BenefitsWorkplace Offer: What it means for youThe world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo’s believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo’s service, 29 days per annum, after 5 years Barnardo’s service and 30 days per annum, after 7 years Barnardo’s service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo’s. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo’s stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo’s Learning and Development offer

*T&C’s apply based on contractAbout Barnardo’sWe are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Expected salary

£25401 – 27351 per year

Location

Essex

Job date

Fri, 04 Apr 2025 07:32:00 GMT

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