Service Delivery Manager

Job title:

Service Delivery Manager

Company

Experis

Job description

Would you like to join a global leader in consulting, technology services and digital transformation?

Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms.

Role purpose / summary

• Client management of the UK service delivery team
• Client management of the operational units across Europe focussing on fault management, changes, service improvements, efficiency
• Management of the Operational delivery leads to ensure priorities and delivery against SLA and business needs is performed
• Driving in automation and best practise across the delivery capability
• Ensuring that financial costs are within budgeted expectations, and the agreed margins are delivered for the service

Key Skills/ requirements

• Opportunity to work with a global delivery account which is a first generation outsource enabling transformational work and best practise rollout
• International travel into Europe working alongside the client’s business
• Ability to train and personally develop skillsets and capabilities to run a global or large delivery account
• Access to a wealth of support in diversity, sustainability, and mental health management
• Attractive flexible working package options to suit individual needs.

All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

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Emma Johnston E-mail

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organisations transform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organisations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis and Talent Solutions – creates substantially more value for candidates and clients across 8 countries and territories and has done so for 70 years.

Expected salary

Location

Barrow-in-Furness, Cumbria

Job date

Fri, 01 Mar 2024 08:18:52 GMT

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