Service Manager – Alexandria, Virginia

Tech24

Job title:

Service Manager – Alexandria, Virginia

Company

Tech24

Job description

Service ManagerTech-24, A Commercial Foodservice Repair Company is currently recruiting qualified candidates for a Field Service Manager position. This position is responsible for all day-to-day management of field service technicians. This is a fast paced customer oriented position and will suit an individual that has experience providing technical services such as refrigeration, plumbing, electrical and general maintenance repairs through a field service network. Experience in facility maintenance management is a plus.Responsibilities:

  • Manage customer special needs and projects
  • Manage field service technicians and office support staff to ensure quality of work, appearance and professionalism
  • Assist Dispatcher with technician schedules and maintain communication between office and field
  • Review and evaluate technician’s operational performance
  • Assist with the development of technician’s skills and hiring additional manpower as needed
  • Review and approve time-sheets for hourly employees
  • Understanding of contractual agreements, operational parameters for each contract and warranty customer

Qualifications:

  • Prior management experience required
  • Excellent computer knowledge and the ability to use most Microsoft Office programs such as: Word, Excel, Outlook and any new operating system
  • Excellent written and verbal communication skills
  • Valid driver’s license and clean driving record
  • Observe all company procedures and safety rules

Benefits Include:

  • Company uniforms, phone, vehicle, and gas card
  • Medical, vision, and dental insurance and short-term disability plans
  • Company paid long term disability and life insurance
  • Paid time off and paid holidays
  • 401(k) retirement savings plan with Company match and immediate vesting

Tech-24 is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender IdentityFor more information about Tech-24 and our career opportunities visit or contact us at 888-774-4950.Compensation details: 75000-90000 Yearly SalaryPI804a560b1651-8722-34185628

Expected salary

$75000 – 90000 per year

Location

Alexandria, VA

Job date

Sun, 07 Apr 2024 07:59:43 GMT

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