UrBench
Job title:
ServiceNow Technical Consultant
Company
UrBench
Job description
Responsibilities: Research on various Hardware Vendors, products, models and related content from the industry towards creating the required content library for our ITAM normalization service. Interact with major publishers/manufacturers via various channels towards understanding their licensing models, product releases etc. Transform the discovery data of End User, Data Centre & Network devices into actionable information which can be used for asset reconciliation, chargeback, license management and ensure the quality and correctness. Mentor and lead a team of data analysts in researching of market information for various IT Hardware in the public domain, and normalize them into our content databases Provide trainings to other members of the team in your areas of expertise Work with product management and engineering team to design and implement the content service modules. Design and build, manual and automated systems to keep the content data up-to-date where required. Provide your inputs to Infrastructure team on various automation and infrastructure opportunities Provide technical solutions for various challenges of managing content data, including development of tools & minor applications Design and implement, processes and controls, to maintain and publish new content Create and maintain ITAM content related process documents, project and knowledgebase related documentation Support customer issue resolutions including interaction with customers and/or other internal teams where necessary Qualifications 4 to 7 years of experience in IT Asset Management (Hardware and/or Software) Certifications ITAM / SAM / HAM Preferred Experience in ITAM industry with management of hardware assets for internal or external customers. Understanding hardware products, models, lifecycles of various manufacturers & different hardware types as per United Nations Standard Products and Services Codes (UNSPSC). Knowledge of various Hardware CI classes and Vendors like Cisco, Dell, HP, Lenovo etc. Good understanding of technologies like ESX, NetScaler, IronPort, Exadata etc. Working knowledge of CMDB & ITAM tools like ServiceNow, Freshservice, Combodo – ITOP, BDNA, SNOW, FlexNet, SCCM, etc. Experience in driving projects independently. Strong communication and inter-personnel skills required.
ServiceNow ITAM Developer 3 to 5 yrs IT-Asset Management (Certification SAM/HAM).
ServiceNow Business Process Consultant (Certification required ITAM/SPM/APM/SAM).
ServiceNow Business Process Consultant ServiceNow S2P, Finance and Supply Chain.
ServiceNow HRSD Developers 3 to 5 yrs ServiceNow (Certification required CIS, HRSD, CAD).
ServiceNow ITSM Developers 3 to 5 years ServiceNow (Certification required CIS, ITSM, CAD).
ServiceNow ITOM Developers – 3 to 5 years ServiceNow (Certification required CIS, CAD).
Expected salary
Location
USA
Job date
Fri, 19 Jan 2024 23:17:09 GMT
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