SIMS Senior Support Officer

Job title:

SIMS Senior Support Officer

Company

Halton Borough Council

Job description

SIMS Senior Support Officer

An exciting vacancy has arisen within Halton’s ICT Services for a SIMS Senior Support Officer to provide a comprehensive SIMS and ICT support service to schools offering support, advice, and guidance.

The role will primarily involve working on a Helpdesk assisting with all queries relating to SIMS / Microsoft Office 365 and ICT advice and guidance.

Training for SIMS / Microsoft Office 365 will also form a key element of the role as well as providing guidance to schools to assist with statutory returns.

You will have experience of using SIMS MIS database and Microsoft Office 365 products, be customer focused possessing excellent communication and interpersonal skills.

You will be able to work both independently and as part of a team, be logical and consistent in your problem-solving approach with the ability to prioritise tasks and deadlines daily to meet our Service Level Agreement.

As part of the recruitment process you will be asked to deliver a 10 minute presentation describing how a school prepares for exams results day, including an overview of the processes and activities that need to be undertaken

There is a requirement for the successful candidate to hold a full UK driving licence and have access to a vehicle.

For an informal discussion about this post, please contact Pat Oliver, 0151 511 7001

Interviews will be held week commencing 26th February.

At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you –

Expected salary

Location

Halton, Cheshire

Job date

Wed, 24 Jan 2024 08:25:26 GMT

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