Site Supervisor

Job title:

Site Supervisor

Company

G4S

Job description

Site Supervisor – DartfordTSS have an exciting new career opportunity, for Site Supervisor, to work within a Distribution Site in Dartford.If you are in the security industry or are looking for a career change, then this is a fantastic opportunity for you to develop further.TSS is a perfect fit for starting or progressing your security career!Pay rate from £12.90 per hourPay rates will vary depending on the site you are assigned to with some sites paying higher than the basic pay advertised.TSS (Total Security Services) Ltd is committed to equal opportunities and is proud to be a Disability Confident Committed Employer. We also offer an Employee Assistance Programme to all employees to support good mental health and wellbeing.Must hold a Front Line SIA Licence and be available for weekend work.Role overview
Responsible for the supervision and line management of a Security team and the supervision of the daily
security operation by maintaining security compliance and achieving the highest levels of customer service.Principle responsibilities

• Lead the security teams to ensure all staff are focussed on delivering excellent customer service whilst maintaining security standards and achieving departmental KPI’s (Key Performance Indicators)
• To ensure that departmental Health, Safety, Security and Environment (HSSE) actions and recommendations are implemented and adhered to.
• Through effective planning, deploy resources on a daily basis to ensure operational demands are met whilst ensuring breaks and overtime comply with the working time directive.
• Lead regular team briefings covering key business and department information, and ensure that staff have read and understood security notices, instructions and memos.
• Responsible for the motivation, development and performance of security officers through coaching, monitoring, return to work interviews, disciplinary procedures and the performance development
• process.
• Accurate reporting of the daily security operation to the Station Manager and senior airport management teams through use of computer-based analysis tools and spread-sheets.
• Ensuring the delivery of services including access control, ID card monitoring, patrolling, CCTV operation and first aid.
• Working closely with client representatives, customers, and colleagues to resolve queries; and to represent the team’s performance to the client.
• Attending and managing emergencies; including fire evacuation, first aid, conflict management, and physical intervention.

Other duties

• To participate in projects and working groups and to carry out any other duties that may be outside the standard remit for purposes of personal development or as may be reasonably required by the company.

Qualifications and experience

• Essential – experience in a customer facing role.
• Essential – an understanding of relevant company procedures.
• Essential – good written skills
• Essential – excellent communication and influencing skills.
• Health and Safety awareness.
• Good standard of education and PC literate

Framework and boundaries – Anticipates customer requirements and delivers the best possible customer experience, every time.
Deliver Results – Drives self and others to deliver excellence. Makes sure that nothing gets in the way of doing the things we should do.
Lead by Example – Displays positive business behaviour, takes accountability for actions, encourages and empowers others to deliver. Is visible and in touch.Work Together – Builds and maintains open and collaborative relationships. Considers the impact that actions and decisions have on others
Continuous Improvement – Finds ways of doing things better every day. Makes the improvements stick.Experience as a Security Supervisor or Team Leader is essential, and to succeed in this role you will also need:

• An SIA Door Supervision (DS) licence.
• Excellent team-working, organisation, and interpersonal skills.
• Clear and confident communication skills to interact with clients, customers, and colleagues.
• High standards of personal appearance and presentation.
• The ability to remain calm and professional under pressure.
• Good computer literacy.

The following would also be useful, but are not essential:

• SIA Public Space Surveillance (PSS) (CCTV) licence
• First Aid qualification
• Experience in a similar role
• Full training, uniform and health and safety equipment (PPE) are provided.

How to Apply:If this sounds like the perfect job for you, then please click ‘Apply Now’. Once you have completed an application, one of our dedicated recruiter team will be in contact with you to discuss this opportunity further.You will just need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards.Given the nature of the industry, we do need to ask some questions for security and compliance purposes, but don’t worry – you will only need to complete them once.In 2021, G4S, a London-based global security company, was acquired by Allied Universal®, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. This acquisition expanded Allied Universal’s footprint and infrastructure on a global and local level. Through a global workforce of approximately 800,000 people*, we leverage best practices in communities all over the world. With revenue of approximately $20 billion, we have the resources to deploy efficient processes and systems to help deliver our promise locally: keeping people safe so our communities can thrive. In Europe, we have an extensive network of offices and more than 46,500 employees to support our local communities and customers. We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you™. For more information, please visit or .*Total workforce includes employees and subcontractors

Expected salary

£12.9 per hour

Location

Dartford, Kent

Job date

Mon, 23 Sep 2024 06:37:42 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (un-jobs.net) you saw this job posting.