Job title:
Software Support Engineer
Company
Siemens
Job description
Job Description:Would you like to be a part of a global company?Siemens Digital Industries Software – Transform the everyday!Meet the team –Siemens Digital Industries (DI) is an innovation leader in automation and digitalization. Closely collaborating with partners and customers, we care about the digital transformation in the process and discrete industries. With our Digital Enterprise portfolio, we provide and encourage companies of all sizes with an end-to-end set of products, solutions and services to integrate and digitalize the entire value chain. Meaningful optimization for the specific needs of each industry, our outstanding portfolio supports customers to achieve greater efficiency and flexibility. We are constantly adding innovations to its portfolio to integrate groundbreaking future technologies. We have our global headquarters in Nuremberg, Germany, and have around 75,000 employees internationally.We offer a role with responsibility, independence and the possibility to contribute proactively. We foster a teamwork culture with room for individual development.Siemens Software, a business unit of Siemens Digital Industries, is a leading global provider of software solutions to drive the digital transformation of the industry, creating new opportunities for manufacturers to realize innovation.At Siemens, we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow‘s reality. D-Cubed Components, based in Cambridge UK, is a key team within Siemens DI, supplying world-leading mathematical software that is at the core of much of the world’s Computer Aided Engineering (CAE) software.Our products are designed to solve complex geometric problems accurately and efficiently. Although they were first released many years ago, we are continually extending and improving them to meet the needs of our customers and the users of their applications. It is no exaggeration to say that every day there are millions of engineers, designers and architects who rely on our software to do their job, and ultimately these are the people for whom we are developing our products.What part will you play?We are looking to add to our small multi-role support team, with responsibilities including:
- Working closely with the development teams of our customers to help them get the best from our products, through training, analysis of issues, understanding and development of product feature requests.
- Production of supporting materials for the components, including documentation and example code written in a variety of programming languages.
- Working with our developers to analyze incoming issues and provide appropriate feedback, which requires complex problem solving and a deep understanding of the products.
- Taking responsibility for the build, testing and continuous integration systems used by our developers to support our product delivery on platforms including mobile devices (Android, iOS), workstations (Windows, macOS, Linux) and cloud services.
- Implementation of new software systems to enhance the operation of the development team.
RequirementsIf this sounds interesting, we would like to hear from you. This is what we are looking for:
- Bachelor, Master’s, or higher degree in mathematics, sciences, engineering, computer science or a related field.
- Are you able to analyze and solve geometric, mathematical, or computing problems?
- Are you comfortable working with a variety of computer systems, with a good understanding of the systems behind the user interface, such as file systems, task automation and security models?
- Are you confident in programming in at least one high level programming language (e.g. C++, Java, Python, C, Perl) and prepared to expand your knowledge to add others in future?
- Communication is a key requirement for this role. Are you confident with written and verbal communication, and able to listen and bring help and problem-solving to assist customers and team members?
Additional experience in any of the following would be welcome, but not essential:
- Engineering design
- CAD / 3D geometry systems, as an end-user or developer
- Computer graphics
- Understanding of Devops tools like Gitlab CI/CD, Docker and similar.
Working at Siemens Software means flexibility – choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you’d expect from a world leader in industrial software.We offer great benefits you’d expect from a world leader in industrial software.We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.At Siemens, we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow’s reality.Siemens Software. Transform the everyday!#LI-PLM#DISW#LI-Hybrid#LI-YG1
Expected salary
Location
Cambridge
Job date
Tue, 07 May 2024 04:37:25 GMT
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