Student Services Assistant – Medical Education

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JOB DESCRIPTION AND POSITION REQUIREMENTS:

The Penn State College of Medicine, Office of Medical Education in Hershey, PA, is seeking a Student Services Assistant. The Student Services Assistant – provides support to the student affairs and the evaluation and assessment units and administrative support to the Associate Dean of Evaluation and Assessment within Undergraduate Medical Education (UME) at the College of Medicine.

Duties:

The position will interface with employees, students, and faculty throughout UME, including interaction with staff, students, and other senior leaders

Requires strong communication skills, flexibility, and ability to prioritize and juggle competing demands and to schedule ad hoc meetings with internal and external participants as requested

Provide administrative support to the Associate Dean of Evaluation and Assessment, including meeting scheduling and related calendar preparation, preparing reports, and contributing to projects

Serve as liaison and administrative support to the MD and Physician Assistant (PA) Academic Progress Committees (APC) including working with stakeholders to identify needs and prepare agendas; collect, prepare, and distribute meeting materials and record decisions, take minutes, prepare letters, maintain files. Schedule and set up meeting space/video conferencing, including related pre- and post-APC meetings, sub-committee meetings, and other meetings as requested

Coordinate Competency Progress Committee tracking of student progress CPC follow-through. Serve as liaison to MD advisors, providing student information from CPC to them as they help student success.

Coordinate and track leave of absence approvals, return from leaves and individualized student tracks, USMLE Step 1 and 2 completion and delays as they relate to LOAs.

Coordinate and track student completion of essential standards for years 2, 3, and 4; matriculating student honor code signatures.

Coordinate MD graduation Awards & Alpha Omega Alpha awards process.

Identifies errors and problem-solves

With Educational Affairs colleagues, provide backup as needed for major event staffing (examples: graduation, white coat, orientation), and project implementation.

Normal work hours are Monday through Friday, 8:00 a.m. to 4:30 p.m. with flexibility, with occasional extended hours to accommodate for standing meetings. This role is primarily remote.

This position typically requires a High School diploma or higher plus two years of related experience, or an equivalent combination of education and experience.  

Preferred Education & Experience

1+ years related experience

Master’s Degree or higher

Or an equivalent combination of education and experience

The following clearances must be successfully completed for this position:  

• Pennsylvania State Police Criminal Background Check  
• Pennsylvania Child Abuse History
• Federal Bureau of Investigation (FBI) Criminal Background Check   

 
The Pennsylvania State University is committed to and accountable for advancing diversity, equity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusive excellence that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusive excellence as a core strength and an essential element of our public service mission.  

CAMPUS SECURITY CRIME STATISTICS:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here .

Employment with the University will require successful completion of background check(s) in accordance with University policies. 

EEO IS THE LAW

Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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