Team administrator

Job title:

Team administrator

Company

NHS

Job description

An exciting opportunity has arisen for a Band 3 administrator based within Community Recovery and Enablement Team (CERT), based at Jubilee house, Walsall. We are looking for a motivated, enthusiastic and reliable individual with previous admin experience to join our team to provide administrative servicesYou will be required to have relevant knowledge of an administrative environment,have excellent organisational and communication skills and be able to prioritise your own workload.Daily duties will include enquiries from service users, carers, health professionals and other agencies and minute taking.The successful post holder will have all-round administration experience together with a good working knowledge of IT systems, data recording, proven organisational skills and an excellent telephone manner and will be required to undertake a variety of administrative tasks with in the CERT.Main duties of the jobWe are looking for applicants who are friendly and approachable with effective communication skills, who can build good working relationships within a busy environment. As well as being a team player, we seek applicants who can demonstrate sensitivity/confidentiality due to the nature of the service and able to work autonomously with a flexible approach and strong work ethic to prioritise and multi-task.We require applicants to share our vision to become an innovative, forward-thinking, and inclusive new team, enabling us to provide consistently high quality, safe, and compassionate care and to demonstrate our Trust values of caring , enabling, integrity, working together and seeking excellence to present a professional image and maintain the highest standards of customer service and confidentiality.About usAt Black Country Healthcare NHS Foundation Trust, we’re building a high-calibre, diverse and inclusive mental health workforce. One that will give talented professionals like you the opportunity to shape an outstanding service that will transform community mental healthcare and deliver happier and healthier lives all across our communities.The Trust is rated ‘Good’ from CQC (Care Quality Commission) and will become the lead provider for mental health services across The Black Country . We have recently invested in newly created clinical divisions and are currently developing new models of integrated primary and secondary care for adults and older adults, as well launching a far-reaching inpatient strategy, working to eradicate dormitories and building new facilities.This ambitious model is multi-agency and multi-disciplinary, opening the door for you to work in a collaborative and flexible way with partners, service users, carers and their familiesDate posted10 September 2024Pay schemeAgenda for changeBandBand 3Salary£24,071 to £25,674 a year per annumContractPermanentWorking patternFull-timeReference number285-4897-MHJob locationsJubilee HouseBloxwich LaneWalsallWS2 7JLJob descriptionJob responsibilitiesThe successful post holder will have all-round administration experience together with a good working knowledge of IT systems, data recording, proven organisational skills and an excellent telephone manner and will be required to undertake a variety of administrative tasksThe work will be demanding and varied, and excellent communication skills are essential. If you have a keen eye for detail and are able to work on your own initiative, then we would like to hear from you.Experience of working in a healthcare setting and experience of dealing with confidential and sensitive issues would be an advantage. Job descriptionJob responsibilitiesThe successful post holder will have all-round administration experience together with a good working knowledge of IT systems, data recording, proven organisational skills and an excellent telephone manner and will be required to undertake a variety of administrative tasksThe work will be demanding and varied, and excellent communication skills are essential. If you have a keen eye for detail and are able to work on your own initiative, then we would like to hear from you.Experience of working in a healthcare setting and experience of dealing with confidential and sensitive issues would be an advantage.Person SpecificationExperienceEssential

• Substantial recent experience of working in a busy administration environment
• Experience in a customer facing role
• Ability to be adaptive and flexible in response to additional workload
• Meeting preparation and experience of co-ordinating meetings
• Proficient in Microsoft Office package specifically Word, Excel, Outlook and MS Teams

Desirable

• NHS experience

KnowledgeEssential

• Knowledge of a range of administrative/secretarial procedures
• oUnderstanding of the Data Protection Act and NHS Code of Confidentiality

Desirable

• NHS Systems such as RIO

EducationEssential

• NVQ level 3 Administration or equivalent or willing to work towards achieving an NVQ level 3
• GCSE English Grade C or above or equivalent qualification

Skills/Personal qualitiesEssential

• Excellent communication and interpersonal skills when dealing as first point of contact in person, on the telephone and in written correspondence.
• Excellent planning and organising skills
• Able to work to tight deadlines whilst ensuring work is of a high standard
• Excellent word processing skills including accurate and speedy typing

Person SpecificationExperienceEssential

• Substantial recent experience of working in a busy administration environment
• Experience in a customer facing role
• Ability to be adaptive and flexible in response to additional workload
• Meeting preparation and experience of co-ordinating meetings
• Proficient in Microsoft Office package specifically Word, Excel, Outlook and MS Teams

Desirable

• NHS experience

KnowledgeEssential

• Knowledge of a range of administrative/secretarial procedures
• oUnderstanding of the Data Protection Act and NHS Code of Confidentiality

Desirable

• NHS Systems such as RIO

EducationEssential

• NVQ level 3 Administration or equivalent or willing to work towards achieving an NVQ level 3
• GCSE English Grade C or above or equivalent qualification

Skills/Personal qualitiesEssential

• Excellent communication and interpersonal skills when dealing as first point of contact in person, on the telephone and in written correspondence.
• Excellent planning and organising skills
• Able to work to tight deadlines whilst ensuring work is of a high standard
• Excellent word processing skills including accurate and speedy typing

Expected salary

£24071 – 25674 per year

Location

Walsall

Job date

Mon, 16 Sep 2024 06:00:32 GMT

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