NHS
Job title:
Team Administrator
Company
NHS
Job description
An exciting opportunity has arisen for a full-time administrator to work 37.5 hours within the Grantham Community Mental health team, this is a permanent position. Community mental health team administrator will support community-based staff, this is a Monday to Friday 9-5 service. This service helps support people with severe and enduring mental illness.The postholder is responsible for the smooth and efficient running and management of processing referrals, data inputting, report writing, dealing with the needs of patients, in addition to providing admin duties to all members of the Community Mental Health Team, namely telephone, channelling incoming calls, word processing, registering referrals, petty cash management and ordering of stationery. Essential to this role is excellent IT skills and good telephone manner.For further details please contact Dawn Pulling Team Manager on 01476 46 for more details.Main duties of the jobThe postholder is responsible for the smooth and efficient running and management of processing referrals, data inputting, report writing, dealing with the needs of patients, in addition to providing admin duties to all members of the Community Mental Health Team, namely telephone, channelling incoming calls, word processing, registering referrals, petty cash management and ordering of stationery.To provide a high standard of service to all colleagues resulting in safe and effective treatments for service users & their families/carersDuties provided within defined time standardsCompliance with appropriate legislation and LPFT policiesFeedback from colleagues and other stakeholdersCompliance with CQC standardsAccurate and appropriate information is recorded appropriately using the Trust’s information systemsProductivity targets are metAbout usLincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this!We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has arange of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life.Visitbeinlincolnshire.comto find out more.Date posted17 September 2024Pay schemeAgenda for changeBandBand 3Salary£24,071 to £25,674 a year pro rataContractPermanentWorking patternFull-timeReference number274-10814-AC-BJob locationsThe Sycamore CentreBeacon LaneGranthamNG31 9DFJob descriptionJob responsibilitiesGathering appropriate information from a variety of sources to input accurately onto a database.Production of basic reports including graphs and tables as directed.Communicating sensitively with anyone coming into the department maintaining strict standards of confidentialityGeneral administration duties including:answering phone, taking messages, dealing with enquiries, dealing with mail, photocopying, and assisting with the effective dissemination of information as appropriate. Typing and producing letters, reports, faxes and e-mails to an accepted standard of quality and accuracy as required.Responsible for making room bookings and maintaining room booking diary.Assist in scheduling of appointments and diary management as appropriate using Microsoft calendarAssist in the stock control and electronic ordering of all office equipment and stationery; and the subsequent electronic receipting of all received supplies.Assist in the proper functioning, maintenance and fault reporting of central equipment used by the Team, e.g. photocopiers, fax machines, printers, computers etc.Record all data using the appropriate information system or manually where this is required including data entry, word processing, scanning of documents for e-noting and storage.Comply with and carry out safe practice in accordance with Trust policies and procedures, appropriate Codes of Conduct, the Mental Health Act (1983) and other relevant national and local guidance.Filing, including use of Share Point system for storing, retrieving and filing information.Assisting colleagues in the setting up of LIVE meeting to conduct remote meetings throughout the Organisation (where appropriate).Supporting the Trusts vision to become paperless and encourage Manager to do the same.To take key responsibility for the smooth running, co-ordination and management of Outpatients Clinics.To ensure that service users and visitors to the Community Mental Health Team are dealt with in an efficient and friendly manner. Job descriptionJob responsibilitiesGathering appropriate information from a variety of sources to input accurately onto a database.Production of basic reports including graphs and tables as directed.Communicating sensitively with anyone coming into the department maintaining strict standards of confidentialityGeneral administration duties including:answering phone, taking messages, dealing with enquiries, dealing with mail, photocopying, and assisting with the effective dissemination of information as appropriate. Typing and producing letters, reports, faxes and e-mails to an accepted standard of quality and accuracy as required.Responsible for making room bookings and maintaining room booking diary.Assist in scheduling of appointments and diary management as appropriate using Microsoft calendarAssist in the stock control and electronic ordering of all office equipment and stationery; and the subsequent electronic receipting of all received supplies.Assist in the proper functioning, maintenance and fault reporting of central equipment used by the Team, e.g. photocopiers, fax machines, printers, computers etc.Record all data using the appropriate information system or manually where this is required including data entry, word processing, scanning of documents for e-noting and storage.Comply with and carry out safe practice in accordance with Trust policies and procedures, appropriate Codes of Conduct, the Mental Health Act (1983) and other relevant national and local guidance.Filing, including use of Share Point system for storing, retrieving and filing information.Assisting colleagues in the setting up of LIVE meeting to conduct remote meetings throughout the Organisation (where appropriate).Supporting the Trusts vision to become paperless and encourage Manager to do the same.To take key responsibility for the smooth running, co-ordination and management of Outpatients Clinics.To ensure that service users and visitors to the Community Mental Health Team are dealt with in an efficient and friendly manner.Person SpecificationQualificationsEssential
- NVQ level 2 Business and Administration or equivalent
- ECDL or equivalent including basic knowledge of all MS Office packages – including Microsoft Office calendar for diary management
- GCSE in English, grades A-C or grade 9-4 or level 2 Literacy or equivalent;
ExperienceEssential
- Relevant experience of working in a general administrative background
SkillsEssential
- Understands Code of Conduct in relation to Data Protection and Information Governance.
- Organise and plan straightforward activities relating to own workload on a day to day basis, some on going, adjusting own workload in response to prevailing circumstances.
- Managing own activity within sphere of responsibility. Ability to accurately input confidential data onto a database
Person SpecificationQualificationsEssential
- NVQ level 2 Business and Administration or equivalent
- ECDL or equivalent including basic knowledge of all MS Office packages – including Microsoft Office calendar for diary management
- GCSE in English, grades A-C or grade 9-4 or level 2 Literacy or equivalent;
ExperienceEssential
- Relevant experience of working in a general administrative background
SkillsEssential
- Understands Code of Conduct in relation to Data Protection and Information Governance.
- Organise and plan straightforward activities relating to own workload on a day to day basis, some on going, adjusting own workload in response to prevailing circumstances.
- Managing own activity within sphere of responsibility. Ability to accurately input confidential data onto a database
Expected salary
£24071 – 25674 per year
Location
Grantham, Lincolnshire
Job date
Fri, 20 Sep 2024 07:21:56 GMT
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