Technical Services Trainee

Job title:

Technical Services Trainee

Company

Fujitsu

Job description

Job Description:Technical Services TraineeBelfastStart date: September 2025Do you wish to pursue your career in an industry that offers boundless opportunities? Do you want to be at the forefront of technology? Do you want to work with technology to create a more sustainable future? If so, then perhaps we can support you.As an Trainee at Fujitsu you will be allocated to one of our Early Career role streams. Each role stream will provide you with the specific training, and support you need to get off to a flying start in your career at Fujitsu.Fujitsu are running an exciting Trainee programme where you will be enrolled on a two-year Trainee Programme.You will be aligned to the infrastructure team which will enable you to develop your skills in platform support and Microsoft technologies.Throughout your Trainee programme you will:

• Receive Networking Infrastructure training through our specialist training provider
• Gain Level 3 Networking Infrastructure
• Attend Belfast Met to study one day a week and earn while you learn
• Experience training and development in ‘soft’ skills and ‘technical’ skills
• Learn to be part of a high-performing team

As part of your Trainee, you will be part of a team with of technical engineers to:

• Support large-scale infrastructure platforms including OS management, cloud management, enterprise backup management and storage management
• Your role will involve incident management and planned change
• You will have the opportunity to work across multiple customer accounts in the private and public sector
• You will work within a team of experienced and professional technical engineers to ensure that Fujitsu deliver a first class, customer centric support service via best practice Work within a technical support team, carrying out routine support tasks, admin functions, problem investigations/resolutions as well as giving advice and guidance to customers.
• Work with and support Microsoft Operating Systems.
• Develop an understanding of a customer’s environment and service delivery requirements to enable the delivery of a first-class service.
• Take ownership for listening to and understanding basic customer problems.
• Being able to understand escalation processes.
• Escalate issues as necessary ensuring to deliver required service level and meet/exceed customer expectations/Service Level Agreements
• Be a team player and a helpful effective member of the team.

Your transferable skills and experience:

• 1 A Levels (grade A-C) or a Level 3 BTEC Qualification (MMM or above)
• 5 GCSE (grade A-C including English and Maths) or equivalent

Your benefits:26 Days annual leave plus 8 public holidays (3 of which are flexible)Funding for booksCompanywide incentive plansYour choices (Flexible benefits such as increased holidays/ travel/ dental critical illness and more)Perks at work – employee discountsRecruitment processThe recruitment process consists of a one stage interviewWe are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. Email [email protected] if you would like to apply through the Disability Confident Interview Scheme.Achieve togetherWe are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.We are people centric: Our work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.#LifeAtFujitsuAbout the Team:Achieve togetherWe are Fujitsu. A Japanese company with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity and inclusion. We constantly push ourselves to do more and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full self to work. We call this Be Completely You.We are inclusive. As a responsible business, it is important to us that we reflect the diversity of our society and customers. Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Women, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBT+ and a Stonewall Top 100 Employer.We are people centric. This means we care about our people (and their families) and appreciate that everyone has a life outside of work. By supporting our people to Work Your Way, we empower them to achieve a flexible and respectful approach to work which suits them and our customers best – this could be working hours, location, or a flexible approach to their working day.We want you to thrive. If working for a progressive organization, with an active people-led Inclusive Community, demonstrating our commitment to diversity, equity and inclusion and equity, you belong at Fujitsu.#LifeatFujitsuFujitsu employs over 7,000 people in the UK, who are passionate about delivering excellent service to our customers every day. Not only this, but our people live and breathe our global purpose to make the world more sustainable by building trust in society through innovation – that’s about seeing the value technology can create for customers today and in the future – and making it real.Fujitsu has been a key player in the UK’s ICT landscape over the last five decades, and you might not realize it, but we provide the technology that underpins many of the services UK citizens and consumers use every day.Whether it’s banks, retailers, manufacturers, energy companies or the government, we’re proud to deliver the behind-the-scenes technology that you use every day; keeping many of the critical systems going that help people manage their finances, shop in-store or online, consume energy or use government services.

Expected salary

Location

Belfast

Job date

Wed, 19 Mar 2025 03:40:33 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (un-jobs.net) you saw this job posting.