Just
Job title:
Third Party Relationship Manager
Company
Just
Job description
At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail.
Supplier & Third Party Relationship Manager
Reigate – Hybrid (40% office based)
We have an exciting opportunity for a Supplier & Third Party Relationship Manager to join our Retail business, to lead and oversee the relationship management and governance of our commercial partners, including suppliers and funded relationships.
Reporting into the Head of Retail Third Party Relationships, you will act as the main point of contact between the commercial partners and internal stakeholders in all day to day matters as well as acting as the first point of contact of escalations for BAU issues.
Key Responsibilities
Develop and maintain collaborative relationships with all key internal and external stakeholders, ensuring all interactions between Just and its commercial partners are operating efficiently and effectively.
Work with the internal Risk team to ensure that risks to Just and its commercial partners are identified, and appropriate risk mitigation actions and controls are put in place. Complete risk reporting both internally and externally.
Ensure that change requirements are managed efficiently and collaboratively with external and internal stakeholders, and with minimal disruption to normal business activity.
Manage commercial partner service performance through SLA and KPI Management, promoting the delivery of customer service excellence.
Ensure contractual documents are logged and appropriately reviewed and signed off by impacted teams
Provide regular and ad-hoc MI to the business in relation to commercial partner performance and budget management
Work in collaboration with process and operational leads across the business to ensure process touchpoints are working efficiently.
Skills and Experience:
Experience of Supplier contract management, ideally in the financial services sector (desirable and not essential)
Experience of providing a high level of customer service to both internal and external customers.
Experience of working with all levels of internal and external stakeholder
Proven planning and organisation skills with the ability to manage projects and a diverse workload.
Excellent verbal, written communication and interpersonal skills – with the ability to communicate at all organisational levels.
Good negotiating and influencing skills, with the ability to work with external and internal stakeholders to drive projects through to conclusion.
Excellent problem analysis and resolution skills
CIPS qualification (desirable)
Company Benefits
A Competitive Salary, Pension Scheme and Life Assurance
Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday
Private Medical Cover and Income Protection, just in case
A generous and highly achievable bonus scheme – paid annually based on individual and company performance against targets
Opportunity to progress within your career both in-role and within the company
FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site)
A variety of Employee Funded Benefits available to you via our Online Benefits Portal
Plus, several additional purchase options available for you and your loved ones
About Us
We’re a FTSE 250 Financial Services company who specialise in retirement solutions and right now, our world is moving pretty quickly.
How people work, save, and plan for the future is all changing. A new generation of retirees needs a new kind of retirement company. A company who will look for new ways of doing things – and will always put the customer first.
That’s who we are. We’re a company on a mission: to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement. And with you on our team, we’re going to make sure they get it.
We’ve built our sustainability strategy around the United Nations Sustainable Development Goals (SDG) and have selected goals where we believe we can make the most difference. By aligning our activity with these global goals, we can make sure we play our part in addressing the wider issues facing the planet and leave a positive legacy to the world. You can read more about our sustainability strategy .
Diversity, equity and inclusion are priorities for us. Having a diverse, talented workforce with colleagues of different backgrounds, world views and experiences is the right thing to do. It’s also the most effective way to succeed, innovate and better serve our customers now and in the future. We are committed to our targets on gender and ethnicity and run a number of successful mentoring and sponsorship programmes for our colleagues from diverse backgrounds. We have multiple active employee network groups which champion issues including gender, ethnicity, sexual orientation, disability and neurodiversity. You can read more about our DE&I strategy and commitments .
What’s clear about working at Just is that we care. We care about our customers, our purpose, our environment, inclusivity, wellbeing and most importantly – each other. We look forward to welcoming you to the team soon.
Expected salary
Location
Reigate, Surrey
Job date
Wed, 17 Jan 2024 03:02:30 GMT
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