Trade Officer

Job title:

Trade Officer

Company

Royal Bank of Canada

Job description

Job SummaryJob DescriptionWhat is the opportunity?Reporting to the Manager, Trade Operations, this position is expected to provide support for all related processing of documentation and administration of all Trade related products (Guarantees, Letters of Credit, Documentary Collections).This role is has both Full-Time and Contract positions.What will you do?

• Provide premium service in all aspects of the Trade Finance operational workflow including the completion of Letters of Credit, Guarantees and Documentary Collections and ensuring service delivery standards are met or exceeded
• Point of support for all L/C and Guarantee operational escalations
• Responsible to meet monthly Key Performance Indicators and to participate in Payment and Trade Operation (PTO) Quality Initiatives.
• Responsible for effective relationship management of all partners, including, but not limited to BBE, P&CB, Capital Markets, IT, and Products/Sales Management teams
• Referral point for service partners in all businesses throughout RBC for processes relating to the issuing and advising of L/Cs, Guarantees and Documentary Collections
• Track service gaps/client impact errors, performing root cause analysis as required closing gaps, improving service and optimizing operational efficiency

What do you need to succeed?Must have:

• 2- 3 years import/export documents checking experience
• Knowledge of SWIFT payment and L/C message types (MT700, 100 and 400 series)
• Working knowledge of ICC rules (UCP 600; ISP98, URDG758, ISBP)
• Strong organizational & decision-making skills.
• Technical aptitude and system documentation proficiency

Nice-to-have:

• CDCS (Certified Documentary Credit Specialist)
• Trade processing software such as Trade 360
• Previous Customer Service experience

What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities

#LI-Hybrid#LI-POSTJob Skills Document Examination, Document Processing, Group Problem Solving, Interpersonal Relationship Management, Operational Delivery, Time ManagementAdditional Job DetailsAddress: 180 WELLINGTON ST W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: TECHNOLOGY AND OPERATIONSJob Type: RegularPay Type: SalariedPosted Date: 2024-10-18Application Deadline:Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Expected salary

Location

Toronto, ON

Job date

Sun, 20 Oct 2024 06:16:42 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (un-jobs.net) you saw this job posting.