Hastings Hotels
Job title:
Trainee Manager
Company
Hastings Hotels
Job description
Trainee ManagerHastings Hotels is a family-owned hotel group based in Northern Ireland, recognised as a leading name in the hospitality industry. We are celebrated for delivering exceptional guest experiences and upholding a legacy of excellence across generations.At Hastings Hotels, we believe great hospitality starts with great people. We love welcoming new talent to our teams and are committed to supporting our employees through ongoing training, mentoring, and development that aligns with their career ambitions and helps them achieve their goals.Our Trainee Manager Programme is a two-year development journey designed for ambitious individuals eager to embrace our vision and values, while gaining hands-on experience in a dynamic, guest focused industry.What we are looking forExcellence – Motivated individuals who are driven and passionate about delivering an outstanding service to our guests.Integrity – Professionals who act with honesty and professionalism, serving as role models to their peers.Innovation – Creative thinkers who embrace new ideas and improvements.Teamwork – Enthusiastic team players who support and empower others.Passion – People who bring energy, enthusiasm and pride to their work.What You’ll Gain:Multi-departmental experience across our hotels, providing a comprehensive understanding of the hospitality industry.Tailored mentorship and industry-leading training to support your personal and professional growth.A customised career path designed to align with your long-term goals.University diploma (Level 4 credit) through our bespoke Manager Ambassador Programme, delivered in partnership with Ulster University.Contract Details£23,750 per annum35hr contract per week (excluding breaks)Flexibility is essential – shifts will include evenings, weekends, and public holidaysWillingness to travel – candidates must be open to working across different hotels within the Hastings groupHere is what you can expect in return:29 days holiday and your birthday offCash and credit card tipsService charge shared across the teamEmployee discountsFree staff mealsTo find out more about our benefits clickThe company reserves the right to apply enhanced short-listing criteria.To find out more about Hastings Hotels and what our company offers please visitHastings Hotels is an Equal Opportunities Employer.Recruitment ProcessThe recruitment process will have two stages – an initial screener interview and an assessment center.Initial Screener Interviews will take place online on the 22nd & 23rd April 2025.Successful candidates from stage 1 will then be invited to attend an assessment center on the 14th May 2025.About the roleWhat You’ll be Doing:· Taking a hands-on, professional approach to your training, with a strong focus on delivering outstanding customer service in each department.· Taking responsibility for your own development, continually building your knowledge and skills throughout each programme placement.· Ensuring Hastings standards of service are understood and delivered consistently across all areas of the business.· Supporting and motivating team members to foster a culture of excellence and exceptional customer service.· Assisting operational managers in meeting departmental objectives and improving operational efficiency.· Becoming fully conversant with our culture, working practices, and product knowledge to help create seamless experiences for guests.About the companyOur vision is to be recognised as a prestigious, family company providing the finest in Irish hospitality with style and excellence.Required Criteria
- Must have a profesional appearance
- Must have the right to work in the uk
- Educated to GCSE standard or equivalent with grades A-C in English and Maths
Desired Criteria
- Experience in hospitality
- Hold a third level qualification
Skills you’ll need
- Task Planning
- Ability to Identify and Anticipate needs
- Exceptional Customer Service Skills
Expected salary
£23750 per year
Location
Belfast
Job date
Thu, 03 Apr 2025 07:41:49 GMT
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