Derbyshire County Council
Job title:
Trainee Service Desk Technician
Company
Derbyshire County Council
Job description
Salary/Grade: National Living Wage age based up to £12.00 per hourContract Type: Temporary for 12 MonthsLocation: NEDDC District Council Offices, Wingerworth, BDC Offices, Arc, High Street, Clowne, DDDC Offices, Matlock or as determined by the Council.Closing Date: 9th February 2025Interview Date: To be confirmedNorth East Derbyshire District Council is a dynamic and ambitious organisation that takes pride in delivering excellent services to our community whilst driving economic growth and environmental sustainability for the district.We are excited to offer an opportunity for individuals who are eager to learn, grow and kick start their career in ICT.As a trainee at North East Derbyshire District Council you will have the chance to work alongside experienced professionals, gain hands on experience and develop valuable skills that will set you up for success.Our Joint ICT Service Desk are responsible for much more than call logging and first-line support. We work across traditional ICT boundaries by providing second-line desktop and project support and also have responsibility for many key ICT systems.The postholder will have the opportunity to:
- get involved in various ICT projects, undertake training in new technologies, and support hybrid working.
- contribute to cybersecurity projects including supporting deployment of MS Windows 11 and enrolling devices in MS Endpoint Manager.
Taking a flexible, and pro-active approach to your workload is essential together with the ability to learn quickly on-the-job. Interpersonal skills are just as important as technical and problem-solving skills. The post holder will be required to work efficiently as a member of a busy Service Desk team.You will be given the opportunity to access training courses and gain industry recognised certifications from CompTIA and Microsoft. Time will be provided off-the-job to progress training and sit exams. Day-to-day mentoring, guidance, and on-the-job learning will be provided. This would be an ideal post for someone with no formal ICT qualifications but who has an interest in starting, or changing to, a career in ICT.This is a full-time temporary post for 12 months. However, on successful completion of the trainee programme, and excellent job performance, the post-holder will be eligible to apply for future job opportunities available.The successful candidates will be subject to a Disclosure carried out by the DBS at the Basic Level.For a full list of job details and requirements please view the Job Description and Person Specification.Why work for us?North East Derbyshire District Council is a great place to work and if you join our team, you will become part of a talented and dedicated workforce. If you are keen to make a difference to people’s lives and develop your skills and experience, we would like to hear from you.We offer a competitive salary, Local Government Pension Scheme, generous annual leave entitlement and excellent work/life balance initiatives. Learn more about the benefits of working for us at:Apply today!If you are interested in this post, please apply using the online application on our dedicated webpage on Derbyshire Jobs at: or via by clicking ‘Apply for this job’ and creating an account. You can save your progress and exit the application at any time, coming back to it at a later stage to complete and submit your application. Applications close – Midnight, 9th February 2025..Please read the Guidance Notes provided before completing any application and please note that CV’s will not be accepted.If you do not have internet access, you can request an offline application pack by contacting Bolsover District Council Contact Centre on 01246 242424 or emailing:We welcome applications from all sections of the community.For further informationFor an informal discussion about the post, please contact Mike Rush, Service Desk Manager, on (01246) 217103 or emailPlease note the Council only consider applications from candidates eligible to work in the UK and who possess a current work permit appropriate to the job role advertised.If you have not received any communication within 4 weeks of the closing date, please assume you have been unsuccessful on this occasion and we thank you for your interest in the job role.Related informationPlease read any attached documents before applying for this jobFile size: 45.43 KBFile size: 52.54 KBFile size: 119.85 KBFile size: 330.73 KBFile size: 135.03 KBWe’re a disability confident employerWe warmly encourage applications from disabled people. If online applications are not suitable for you, there are to apply. If you need advice or support with your application, or need the recruitment documents in another format such as audio, easy read, or braille, our is here to help you and can be contacted on 01629 532440Equality and diversityWe recognise the importance of having a workforce which reflects the people of Derbyshire. We believe this is important because recognising and valuing diversity helps us to deliver services that reflect the needs of everyone in our county. We’re committed to valuing diversity and treating everyone fairly who works or wishes to work for us.Advertise your jobs with usDerbyshire County Council advertise jobs on behalf of other organisations, to help reach a wider audience.If you are an organisation interested in advertising with us, please contact our traded recruitment team on 01629 535117 option 1 or by emailing to find out more.Need to contact us?If you have any queries about Derbyshire County Council vacancies, contact our recruitment team on 01629 535118 option 2 or by emailing our .If your query is about a vacancy with a school, please contact them directly.To keep updated on DCC careers and recruitment news follow us on social media
Expected salary
£12 per hour
Location
Derbyshire
Job date
Wed, 29 Jan 2025 08:26:50 GMT
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