Training Coordinator

Job title:

Training Coordinator

Company

Canadian Nuclear Laboratories

Job description

Can you see yourself providing administrative and technical support to the delivery of a broad range of training and development services to CNL employees and contract staff? Does the idea of communicating with various business units to identify training needs and assisting with mapping out development plans within the LMS teams and individuals sound good to you? If you answered yes, then this may be the job for you!

What will you be doing!

• Coordinating of training activities
• As an individual contributor, and under direct supervision, executing professional work focused on achieving immediate to short-term results including:

• the company-wide scheduling of courses which are part of the corporate catalogue,
• external and specialized training courses and programs, and
• CNL facility-specific training
• Interacting within a team and/or with internal clients to action training registrations/cancellations, responding to written and verbal training enquiries in a professional and timely manner.
• Has limited external interactions to support the procurement of vendor training.
• Working with the Training Consultants to help design or modify programs and curriculum to ensure department goals are met. To do this the Training Coordinator continuously manages the training program matrices in a fashion which keeps the programs on schedule and within budget constraints.
• Working with the Training Consultants to ensure examinations are managed in such a way as to be current and allow for fair assessment of individual department members. In addition, examination results shall be managed such that the effectiveness of the training program can be evaluated
• Data entry into and retrieval from CNL’s Learning Management System (LMS) and Electronic Records Data Management System (ERDMS).
• Maintaining records of course completion and learner attendance in the Learning Management System (LMS).
• Proper filing of hard copy records and uploading records to CNLs Electronic Documents and Records Management System (ATOM).
• Coordinating, monitoring and reporting on training activities to assure individual/facility/program compliance to training plan curriculum requirements and licence conditions.
• Developing training reports and documents for all department personnel, as required.
• Assisting the Training Consultants to document all training deliverables and outcomes.
• Other duties as assigned.

What we are looking for:

• Post-secondary education, preferably in a human resources, administrative, or business-related field.
• 5-7 years related experience preferably working in a training environment would be an asset.
• Strong knowledge base of online and virtual curricular platforms for both students and adults.
• Comprehensive knowledge of current adult learning theories, principles, program design strategies, technologies, trends and best practices applicable to both online and instructor-led learning programs.
• Familiarity with various learning delivery models, including online, blended, and classroom; knowledge of the theories and practices of e-learning and the implementation of synchronous learning environments.
• Experience with Learning Management Systems; familiarity with virtual classroom and with multimedia and web design technologies.
• Experience in using (ITSM) IT Service Management software applications is considered an asset.
• Accountable with the ability to multi-task, prioritize workload and respond in a timely manner to changing demands and scheduling requirements in the office as well as from a remote work setting as required.
• Strong project management skills (planning, coordinating, organizing, leading, directing, facilitating).
• Self-motivated with the ability to work independently as well as within a team environment.
• Skills in a customer service are essential. Incumbent must possess a ‘customer first’ attitude and be committed to ensuring the needs of all customers are met at a high professional standards. Delivering services to customers promptly, with courtesy and providing extra effort and follow-up are critical to the department’s business.
• Ability to assist with analyzing training needs, design of learning objectives and course materials.
• Advanced verbal and written communication skills to communicate with broad range of audiences, one-on-one and in a group setting/classroom setting.
• Innovative and resourceful with the ability to demonstrate critical thinking and problem solving skills.
• Proven ability of working under pressure in an unstructured environment.
• Strong computer skills.
• Skilled in coordinating and facilitating activities though online collaboration and training platforms
• Proficient in using MS Office suite programs (Excel, Word, Outlook, PowerPoint, Explorer, and Access).
• Strong attention to detail, including self-checking and verification steps, is essential to mitigate any potential data errors in the LMS or when providing customers with reports.
• Knowledge of CNLs Procurement Process to procure external training services.
• Knowledge of CNL’s policies and procedures as they relate to training, including procurement document control, protection of information, Systematic Approach to Training (SAT), etc.

Security clearance eligibility required: Reliability Status with Site Access Security Clearance (SASC), which has a minimum requirement of 3 years of verifiable history in Canada, Australia, New Zealand, United States and/or the United Kingdom.

Why CNL?

Does working with a team across Canada to advance nuclear science and technology for a clean and secure world speak to you? We’re reinventing ourselves to be the pace setters, so we can lead the charge in solving the problems that matter, like building the next generation of clean nuclear and hydrogen energy solutions, developing new and better-targeted cancer treatments, and continuing to lead the world in environmental remediation.

• Work-life balance is an integral part of our overall health and well-being; at CNL, we value this.

We offer a complete total rewards package:

• paid time off (vacation, sick, floater & personal);
• benefits effective day one, that’s right no waiting period;
• tuition support
• and a pension!

Location:

CNL works with employees across our Canadian locations to enable a hybrid workforce where possible. Our Hybrid employees work with their manager to establish expectations for when they will be on site vs when they are working from home.

About CNL:

CNL is Canada’s premier nuclear science and technology organization and a world leader in developing nuclear technology for peaceful and innovative applications. Using our unique expertise, we are restoring and protecting the Environment, we are advancing clean energy technology, and our medical breakthroughs continue to improve the health of people around the world.

Our Priorities:

• Clean energy for today and tomorrow.
• Restore and protect the Environment.
• Contribute to the health of Canadians.

CNL is committed to providing an atmosphere free from barriers that promote equity, diversity and inclusion in achieving our mission. CNL welcomes and celebrates employees, stakeholders and partners of all racial, cultural, and ethnic identities.

CNL also supports a workplace environment and a corporate culture built on our Core Values: Respect, Teamwork, Accountability, Safety, Integrity and Excellence, which encourage equitable employment practices and career prospects inclusive of accommodations for all employees.

CNL is committed to being an equal-opportunity employer. If you require accommodation measures during any phase of the hiring process, please inform the Talent Acquisition Specialist with whom you are in contact. All information received in relation to accommodation requests will be kept confidential.

The Chalk River Laboratories site is located on the unceded and unsurrendered territory of the Algonquin Anishinaabe people. As an organization, CNL recognizes and appreciates their historic connection to this place. CNL also recognizes the contributions that First Nations, Métis, Inuit and other Indigenous Peoples have made, both in shaping and strengthening this community in particular, and this province and country as a whole.

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Expected salary

Location

Chalk River, ON

Job date

Wed, 08 Nov 2023 05:38:44 GMT

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