Royal Bank of Canada
Job title:
Transaction Settlement Administrator
Company
Royal Bank of Canada
Job description
Job SummaryJob DescriptionWhat is the opportunity?In this role, you will be supporting RBC Investor Services (IS) and will be responsible for providing day-to day servicing to Broker Dealer Services and Custody Clients. This will range from servicing transactions on Mid-Market and/or Coverage clients who trade securities with CDS to supporting our larger Transaction Management Teams in driving change and impact throughout our organization.What will you do?
- Understands the strategic plans of the BDS Clients and Custody team accounts in order to support for transaction settlements.
- Understands the culture and characteristics of the BDS Clients we service to successfully manage their expectations. Custody accounts communication and/or direction with client representative.
- Manages relationships with both internal operational units and Clients in order to attract and retain our Clients’ business
- Ensures all agreed upon service level agreements are respected and complied with
- Ensure that issues that are validated that the resolutions are executed within the SLS
- Success is measured by positive Client satisfaction
- Daily reconciliation of asset and/or cash breaks with follow up until resolved.
- Monitoring discrepancy reports and rotation on end of day balancing.
- Mitigates risk by complying with all policies and procedures
- Ensures all daily deliverables are met in accordance with Service Level Agreements
- Ensures Desk Operating Procedures captures all unique processes
- Follows escalation protocols
What do you need to succeed?Must-have
- 1 – 3 years’ experience in the financial services industry.
- Canadian Securities Course.
- Proven problem-solving skills.
- Knowledge of Global Client reporting products and services.
- Good written and oral communication.
- Ability to work effectively in team and cross-functional environment.
What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Excellent exposure to communicate with various business partners and stakeholders in Investor Services and within other platforms as appropriate
- Working with an exciting, close-knit, supportive & dynamic group
- Opportunity to collaborate with other business segments within the bank
- Excellent career development and progression opportunities
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Competitive compensation
Job Skills Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time ManagementAdditional Job DetailsAddress: RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: WEALTH MANAGEMENTJob Type: RegularPay Type: SalariedPosted Date: 2025-03-19Application Deadline: 2025-04-02Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .
Expected salary
Location
Toronto, ON
Job date
Fri, 21 Mar 2025 05:58:03 GMT
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