Trust Administrator

Royal Bank of Canada

Job title:

Trust Administrator

Company

Royal Bank of Canada

Job description

Job Summary

Job Description

Join our growing RBC Royal Trust team! As part of the Royal Trust group, as the Estate Administrator you will provide timely and accurate support to our valued clients in respect to all aspects of estate administration. For more information, please visit:

What will you do?

  • Ensure all account information on internal systems is up to date, complete, and accurate
  • Maintain all written, verbal and electronic communication as required with all internal and external contacts
  • Investigate all inquiries and administrative errors and refer more complex issues to the Trust Officer
  • Assist Trust Officers in all administrative functions
  • Understand and follow all RBC processes and policies as required
  • Promptly respond to client calls in the absence of the Trust Officer and answer client inquiries in a professional manner

Must Have

  • Post-secondary education in a related field
  • Royal Trust Estate & Trust Administrator Certificate (CETA) or the ability to complete within 2 years
  • Bilingual- English and French
  • Work in Ottawa office 5 days per week

Nice to Have

  • Previous experience in the Estate Administration field
  • Previous experience in the Investment Industry

What’s in it for you?

  • A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities and advance your career within RBC Royal Trust
  • Ability to make a difference and lasting impact for our clients and our business

Job Skills Communication, Critical Thinking, Customer Service Management, Decision Making, Detail-Oriented, Group Problem Solving, Interpersonal Relationship Management, Operational Delivery, Time Management, Trust Operations Management

Additional Job Details

Address: 90 SPARKS ST:OTTAWA

City: OTTAWA

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: Wealth Management

Job Type: Regular

Pay Type: Salaried

Posted Date: 2024-03-11

Application Deadline: 2024-03-25

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expected salary

Location

Ottawa, ON

Job date

Wed, 13 Mar 2024 05:59:43 GMT

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Job Location