User Testing Specialist | S2 | Operations | Milton Keynes

Job title:

User Testing Specialist | S2 | Operations | Milton Keynes

Company

Santander

Job description

User Testing Specialist | S2 | Operations | Milton Keynes

Country: United Kingdom

Interested in part-time, job-share or flexible working? We want to talk to you!

Join our community.

In this role, you’ll be responsible for delivering testing for functional deployments and project changes across the Financial Crime Functional / Operational areas. This will include both Partenon and non Partenon system testing and third-party testing management.

If you’re someone who’s performed a similar role already, this is the perfect opportunity to develop your career.

The difference you’ll make.

• Analysing and identifying User Testing; Defining test scope, writing of test scripts and data.
• Interpreting and analysing technical functional build documentation, challenging software delivery against the user requirements for both Model Office and User Acceptance Testing.
• Working independently to fluid objectives, liaising, presenting and creating effective stakeholder relationships at operation & senior level.
• Engaging the relevant business function for sign off, working against the risks to move to live, challenging entrance and exit criteria & escalating where required.
• Managing incidents with clear and concise incident tickets, daily production of testing MI to product / project.

What you’ll bring.

• Knowledge of User Testing, such as Partenon, PCAS, & other 3rd party core operational systems.
• Experienced in using the JIRA / X Ray testing tool.

It would also be nice for you to have.

• Good organisational and prioritisation skills. Confident communicator with the ability to cope with a fast-paced environment.
• Ability to identify, analyse and solve complex information issues with a high degree of accuracy and attention to detail and suggest solutions to management.
• Ability to work across cultural boundaries to deal effectively with all levels of staff and build good relations with internal and external departments.

What else you need to know.

This is a fixed term contract for 12 months.

Our preferred location for this role is Milton Keynes and you will be expected to spend 40% of your time in this office. We would also encourage you to apply if you are in a reasonable travel distance to Sheffield, Bradford, Glasgow or Belfast offices.

We value up-skilling the entire team so we are seeking candidates who will contribute to the continuous improvement of our team, both through teaching and through learning.

We want our people to thrive at work and home, and we recognise that many people benefit from flexible arrangements. To enable us to deliver the best outcomes for our customers and to help each other develop we understand the importance of having the right balance of spending time together in an office while maintaining flexibility.
By working this way we can continue to create moments that matter for everyone. To support this, we offer site-based contracts with a hybrid working pattern and we’re happy to discuss specific requirements throughout the recruitment process.

Application process

If your application is successful a member of our recruitment team will be in touch. We will arrange a short call with you to learn more about you and what you are looking for from your next career move, as well as answer any questions you have about working in the Santander tech team. If both sides agree we will send your CV to the hiring manager to review. For this position, the interview process will be :–

1 Stage – A one-hour formal interview where we will ask both technical and competency-based questions. This can be done virtually or face to face depending on your situation.

If there’s anything we can do in the recruitment process to help you achieve your best, please let us know.

Inclusion

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we’ll reward you.

As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs. For part-time / contract roles, your salary, bonus (where eligible) and certain benefits will be prorated to reflect your working hours / contract duration.

• £500 annual cash allowance to spend on our great range of benefits.
• Pension with generous contributions of up to 12.5% from Santander, depending on your own contribution and length of employment with us.
• 27 days’ holiday plus bank holidays, which increases to 28 days after 5yrs service, with the option to purchase up to 5 contractual days per year
• Voluntary healthcare benefits at discounted rates. Including: Bupa medical insurance, dental insurance, healthcare cash plan and health assessments
• Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover
• 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more
• Share in Santander’s success by investing in our share plans
• Support your favourite causes through charitable giving and our community partnerships

What to do next.

If this sounds like a role you’re interested in, then please apply.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through telephone, email, or face to face. You can contact us at [email protected] or call 0870 414 9080.

Expected salary

Location

Milton Keynes

Job date

Sat, 20 Jan 2024 08:43:42 GMT

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