VPZ
Job title:
VPZ Cluster Manager
Company
VPZ
Job description
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Retail Management · Cardiff
VPZ Cluster Manager
Are you passionate about customer service, and sales? Are you looking for a new challenge?
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Are you passionate about customer service, and sales?
Are you looking for a new challenge?
Do you want an opportunity to join an exciting and rapidly expanding business?
If so, we would love to hear from you!
VPZ are the market leading UK based specialist vape and e-cigarette retailer. We currently have over 150 stores across the UK with more store openings on the way. We are looking for an experienced Cluster Manager to help with our growth plan.
Reporting to the Regional Manager, a successful candidate will be responsible for the day-to-day operation and management of the stores within their Region, delivering service and service/sales training to ensure our staff provide best in class customer service to the benefit of our customers.
Main Responsibilities:
- Managing 10 to 20 employees across 3 to 5 stores.
- To support the retail staff within your area whilst both delivering and overseeing their training and development on an ongoing basis
- Working alongside your staff trading on the shop floor
- Ensuring that there are no obstacles to the trading of the stores under your care
- Managing store rota’s and staffing, including recruitment
- Oversee general performance standards and time management on a regular basis
- Monitor sales and KPI reporting
The ideal candidate will:
- Have a proven track record as a Manager in a retail/hospitality/fast paced environment
- Be customer service driven
- Be highly motivated and ambitious
- Be able to demonstrate high levels of operational, leadership, planning, organisational, interpersonal and communication skills
Reward:
- Up to £38,000 DOE
- Comprehensive training provided
- Company pension scheme
- 28 days holiday entitlement
- Paid breaks
- Up to 50% Staff discount
- Fantastic opportunities for development
If you feel you would be well suited to this role, hit apply now!
Department Locations
Vacancies
Cardiff
About VPZ
Started in 2012 when the owners, who had a desire to stop smoking, tried various ways to switch from cigarettes and found that vaping was the only thing that helped them kick the habit!
Stopping smoking, especially on your own, is no easy feat and this is where the story of VPZ began.
One thing that hit home for the owners when making the switch to vaping was the poor customer experience, lack of availability and lack of choice when maintaining their supply of liquids and coils. Fuelled with the desire to help more people kick the habit by making the switch to vaping and armed with the knowledge that in 2012 there were approximately 12.4 million smokers in the UK, they decided to open their first-ever VPZ store in Leith, Edinburgh.
9 Years later VPZ now has over 150 Stores across the UK, with more store openings on the way. We are forever growing and would love you to be part of a wonderful and ever-expanding team.
Founded in 2012
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Retail Management · Cardiff
VPZ Cluster Manager
Are you passionate about customer service, and sales? Are you looking for a new challenge?
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Already working at VPZ?
Let’s recruit together and find your next colleague.
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Expected salary
Location
Cardiff
Job date
Wed, 17 Jan 2024 06:38:43 GMT
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