Workfront Principal Consultant

Job title:

Workfront Principal Consultant

Company

dentsu

Job description

Company DescriptionA bit about usMerkle, a dentsu company, powers the experience economy. For more than 35 years, we have put people at the heart of its approach to digital business transformation.As the only integrated experience consultancy in the world with a heritage in data science and performance, Merkle delivers holistic, experiences that support growth, engagement, and loyalty.Merkle’s expertise has earned recognition as a “Leader” by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management.With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visit .Job DescriptionAbout Us:
At Merkle, we’re passionate about empowering businesses through innovative solutions. As part of our Marketing Technology team, you’ll play a pivotal role in configuring and optimising Workfront instances for multiple customers. Join us as we collaborate, innovate, and drive success together.The Opportunity:
As a Principal Workfront Consultant, you’ll work closely with our Project Manager to build tailored solutions based on customer requirements. Your expertise in Workfront administration, object relationships, and third-party software integrations will be crucial.Here’s what you’ll be doing:

• Design and Configure: Drive the design and configuration of customer Workfront instances, ensuring seamless functionality
• Customer Collaboration: Review, analyse, and challenge customer requirements during discovery and design sessions
• Enterprise-Grade Integrations: Lead technical discussions and produce documentation for integrations that elevate our services
• Problem Solving: Tackle technical issues head-on, providing validated solutions
• Risk Management: Identify and communicate project risks
• Customer Satisfaction: Respond to gaps or needs within scope, ensuring customer satisfaction
• Timely Delivery: Deliver on assigned tasks within agreed-upon timelines
• Multi-Tasking: Work on multiple Workfront instances concurrently

When you’re not leading client deliveries you’ll be active participant in our growing global Workfront practice. Helping share knowledge so we continually refine our go to market messaging, client solutions and delivery practices.QualificationsWhat we are looking for in you

• Experience: Previous experience configuring or delivering Workfront is vital
• Communication Skills: Superb communication, interpersonal, and relationship-building skills
• Problem Solver: Ability to handle customer issues (internal and external) and suggest effective resolutions
• Business Acumen: Understand customer business processes and critical success factors to deliver impactful solutions
• Presentation Skills: Excellent presentation skills, both written and oral
• Flexibility: Most work will be remote, but you should be willing to travel up to 30% for projects

Additional InformationA few of the benefits

• You’ll have a great compensation package, private health & dental insurance, corporate discounts and career development through Dentsu University, and free access to LinkedIn learning
• 29+ days of annual leave (25 days of regular holidays, birthdays off and 3 additional wellness days)
• We also offer the opportunity to volunteer for up to 2 days per year and tend to close down the agency between Christmas and New Years
• You’ll have a hybrid working schedule, with flexible start/end hours

Merkle does not discriminate against job applicants on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Experience stipulated in this job description serves as a guide only and all applications will be considered on their merits, irrespective of experience.As part of our Diversity and Inclusion agenda, and as an Equal Opportunities employer, if you require reasonable adjustments during the selection process please engage directly with your Recruiter#LI-GH #LI-Hybrid

Expected salary

Location

Manchester – London

Job date

Fri, 17 May 2024 07:27:34 GMT

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