Manager, Analytics & Insights

Job title:

Manager, Analytics & Insights

Company

TD Bank

Job description

Company Overview

Our Values
At TD we’re guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Making Your Well-being a Priority
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars – physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they’re more likely to do their best.

Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

How We Work
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they’ll always have access to the TD community and experience our culture of care.

Who We Are
TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Department Overview

What does TD Data & Analytics stand for? For starters, we believe in visionary leadership and insights.

We believe in the talent we grow to better serve our clients, and we know, many of the ground-breaking discoveries and products that represent the future at TD, can all be driven with data.

Job Requirements

What can you bring to TD?

Share your most relevant experience, credentials and knowledge for this role, as well as these essential requirements and attributes:

• Undergraduate degree or technical certificate
• 7 + years of relevant experience from a business administration, statistical, mathematical, scientific, or financial background
• Strong data visualization and presentation skills using PowerPoint to effectively communicate insights and recommendations
• Advanced knowledge of programming languages (i.e Python, R or SQL)
• Intermediate knowledge of Web Analytics tools such as Adobe Analytics or Google Analytics
• Experience with distributed data/computing tools such as Hadoop, Hive, Impala, Databricks
• Strong analytical and program solving skills are required to interpret data and draw conclusions
• Excellent written and verbal communications skills
• Proven ability to coach and mentor peers in professional manner
• Prior leadership experience or progressively responsible Department/Bank experience
• Ability to provide conflict resolution
• Strong ability to successfully balance competing priorities in a fast-paced environment

Hours

37.5

Job Details

The Manager, Analytics & Insights manages a portfolio for Business Insights and works closely with various internal stakeholders/partners to understand business objectives, identify data and analytical insight needs, opportunities for improvement and help inform and support business decisions and strategies. Provides consultative support, business insight, advice and expertise to guide decision making and/or strategic planning by leveraging and interpreting data and analytical models to provide business specific or broad strategic insight and using a variety of audience-specific communication techniques.

Depth & Scope:

• Develop analytic solutions to support insight generation for a variety of use cases that drive value for the bank
• Provides consultative advice to guide analytics developments through regular communication with business partners/stakeholders that define business requirements and data solutions
• Work with stakeholders to develop new business or operational strategies based on analysis and insights
• Serve as an authority on a given business domain and provide business expertise to place context around analytics discovery
• Collaborate with business partners to shape and prioritize ad hoc analysis
• Educate business partners and build awareness on how to interpret the data and analytics to drive decision making that will move the business forward
• Perform analysis, translating data into information, and answering business questions (hypotheses, testing, data gathering, analysis, story building, and communication to stakeholders)
• Interpret analytic outputs and data by using relevant and consumable visualization reports and dashboards
• Establish effective relationships across multiple business and technology partners, program, and project managers
• Provides leadership by setting goals, developing others, and lead by example to promote teamwork

Workplace Model

Hybrid

Inclusiveness

Our Commitment to Diversity, Equity, and Inclusion
At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

How We’re Helping Make an Impact in Communities
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

We look forward to hearing from you!

Business Line

Corporate

Job Category – Primary

Enterprise Data & Analytics

Job Category(s)

Enterprise Data & Analytics

Job Family

Business Insights & Analytics

Time Type

Full Time

Employment Type

Regular

Pay Details

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.

Careers Web Site Cities

Canada-Ontario-Toronto

Expected salary

Location

Toronto, ON

Job date

Sat, 27 Jan 2024 23:54:20 GMT

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